Planned Downtime & Maintenance Schedule

Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the DE Systems Team work with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal.

Scheduled downtime and maintenance dates will be published below and are subject to change.

There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system. When we become aware of disruptions to service, one of the ways we communicate this is through Service Disruption news posts on this site. By default, this page will show you the last four Downtime and Maintenance and Service Disruption news articles.

All Downtime & Maintenance

Slight change to PebblePad log-in

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Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July.  You can find out further...

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There will be 30 minutes of potential downtime from 7am whilst PebblePad implement their latest release (2022.6).

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Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July.  You can find out further...

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To resolve an issue where data feeds did not run on the 24 June, the vendor will be carrying out maintenance.

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The issue reported on 24/05/2022, which affected the ability to disable/enable the Top Hat gradebook has now been resolved. If...

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In an attempt to resolve the recent issues with Minerva, our vendor will apply a fix overnight. The fix will be applied on Wednesday 25 May 02:00-05:00 BST.

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It is currently not possible to disable/enable the Top Hat Gradebook from the Top Hat course settings panel. Checking or unchecking the box and pressing Save does not result in your change being saved.

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Experiencing Disruptions

The IT website has a Service Status page where known issues and major incidents across key systems are listed with updates on their current status.

If you’re affected by any of the issues, you can log in and click the I’m affected button so you are kept informed of any change to the status.

Experiencing Disruptions