Downtime & Maintenance Schedule
Planned
Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.
Scheduled Maintenance: Turnitin and Gradescope Saturday 20 April 2024 15:00 to 20:00 BST
Turnitin will undergo a five-hour maintenance window between 15:00 to 20:00 GMT on Saturday 16 March 2024.
Scheduled Maintenance: Turnitin and Gradescope Saturday 16 March 2024 14:00 to 18:00 GMT
Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.
Turnitin and Gradescope: Scheduled Maintenance Saturday 27 January 2024
There will be a four hour maintenance window taking place on the Turnitin system on Saturday 27 January 2024.
Service Disruption
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.
Turnitin Unexpected Service Degradation 02 January
Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Gradescope Unexpected Service Degradation 12-13 December
Gradescope was affected by a service degradation on which may have affected some users accessing Gradescope.
Resolved: Gradescope Service Issue
Gradescope have advised that the issues that affecting some users when accessing Gradescope have been resolved.