Allowing third party cookies on your device

Third party cookies are cookies set by a website other than the one you are currently on.  When moving from Minerva to certain other tools, your browser tries to track you using cookies so that your work on the new site is linked to your Minerva account, for example when you are submitting an assessment.

If these third party cookies are blocked on your browser, then the site you are entering doesn't know who you are or what account to link your work to. You may see errors such as:

• Almost there...we're launching the selected LTI tool (Safari)
• www.gradescope.com refused to connect (Chrome)
• Due to inactivity, your session has expired (Turnitin)
• Screen refreshing and not loading correctly. (Panopto)

If you see one of these messages we recommend that you try a different browser, or enable all third party cookies on your browser following the instructions below.

Jump to your browser:

• Google Chrome (on Windows)
• Google Chrome (on iOS devices)
• Safari (on iOS devices)
• Microsoft Edge
• Mozilla Firefox

Allowing third party cookies for all sites

Google Chrome (on Windows)

1. On your device, open Chrome.
2. At the top right, click the three dots icon (More), then select Settings.
3. Under Privacy and security, click Third-party cookies. Or on a mobile device go to Site Settings and Third-party cookies.
4. Select Allow third-party cookies.
5. Close and reopen Chrome.

Google website with guidance on allowing third party cookies in Chrome

Google Chrome (on iOS devices)

1. On your iPad or iPhone, open Settings.
2. Locate and select Chrome.
3. Switch on the Allow Cross-Website Tracking option.
4. Close and reopen Chrome.

Safari (on iOS devices)

1. On your iPad or iPhone, open Settings.
2. Locate and select Safari, then Preferences.
3. Select Privacy.
4. Make sure Prevent cross-site tracking is off.
5. Close and reopen Safari.

Safari (on MacOS)

1. On your device, open Safari.
2. Find Privacy.
3. Make sure Prevent cross-site tracking is deselected.
4. Close and reopen Safari.

Apple website with guidance on third-party cookies in Safari

Microsoft Edge

1. Open Edge on your device.
2. Select the Settings and More Menu (3 dots icon on top right corner of the browser) and then Settings.
3. Go to Privacy, search and services then Cookies.
4. Turn off Block third-party cookies.
5. Close and reopen Edge.

Microsoft search with guidance on third-party cookies in Edge

Mozilla Firefox

1. Open Firefox on your device.
2. Click the menu button (three horizontal lines) and select Settings.
3. Select the Privacy & Security panel.
4. Under Enhanced Tracking Protection, select the Custom radio button.
5. Deselect Cookies.
6. Select the Reload All Tabs button (shown when multiple tabs are open) to apply your new setting.

Mozilla website with guidance on third party cookies in Firefox

Page last checked: November 2025