Downtime & Maintenance Schedule
Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the DE Systems Team work with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal.
Planned Downtime
One of the ways we communicate planned downtime/maintenance is through news articles on this site. Published dates are subject to change.
PebblePad Downtime: 31 January, between 7am and 7.30am
On Tuesday 31st of January 2023, there will be 10 minutes of potential downtime between 7am and 7:30am whilst PebblePad update their software.
Turnitin and Gradescope: Scheduled Maintenance: 14th to 15th January 2023
Turnitin has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT
Gradescope: Scheduled Maintenance: 14th to 15th January 2023
Gradescope has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT. During this period there will be interrupted service.
Service Disruption
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news articles on this site. We also post updates once issues are resolved.
China Connect Service to be upgraded on 14th March
China Connect is being upgraded between 9am and 12 noon on Tuesday, 14 March. Users should experience minimal impact.
Resolved: Minerva Gradebook Filter Error
The issue some staff were experiencing when using the filter in the Gradebook grid view filter has been resolved.
Minerva Gradebook Filter Error
Some staff are seeing an error message when using the Gradebook Grid View Filter.