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Downtime & Maintenance Schedule

Planned

Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.

Scheduled Maintenance: Gradescope Saturday 3 May 2025

Gradescope will undergo a one hour maintenance period from 16.00pm to 17:00pm BST on Saturday 29 March 2025.

Scheduled Maintenance: Turnitin and Gradescope Saturday 29 March 2025

Turnitin will undergo a thirty minute maintenance period from 15.00pm to 15.30pm GMT on Saturday 29 March 2025.

Resolved: Gradescope: Issue with Code Autograders

Gradescope experienced an unexpected service disruption affecting Gradescope Code Autograders on Thursday 6th March between 11:00 and 15:00 GMT.

All Planned Work Posts

Service Disruption

There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.

Update: Issue with the recording tool in Minerva

As reported in December, there is currently an issue with the recording tool in Minerva. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments. 

Resolved: Turnitin Unexpected Service Degradation

Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

Resolved: Turnitin Unexpected Service Degradation

Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.

All Service Disruption Posts