Downtime & Maintenance Schedule
Planned
Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.
Issue: Turnitin description not saving
What's happening? We are aware of an issue where some descriptions added to Turnitin submission points are not saving or updating Minerva. Current Status This issue has been reported to Turnitin and they are working on fixing this issue as a matter of urgency. Work around Until Turnitin fix the issue, we ask that if...
Resolved: Missing streams in Panopto 23 September 2026
An issue with migrated content from Mediasite has been resolved.
Issue: Missing streams in Panopto 23 September 2026
There is an issue in Panopto where some migrated content is missing video streams.
Service Disruption
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.
Resolved: Turnitin Unexpected Service Incident 03 September 2026
Turnitin was affected by an unexpected service incident and which affected users trying to access Turnitin via Minerva between 04:40 BST and 09:27 BST
Turnitin Unexpected Service Incident: 03 September 2026
Turnitin have reported an unexpected service incident which is affecting users trying to access Turnitin via Minerva.
Turnitin Unexpected Service Issue: 04 June 2026
Our supplier reported that Turnitin was affected by a service issue which may have affected users accessing Turnitin between 01:00 and 02:38 BST on 4th June 2026.