Downtime & Maintenance Schedule
Planned
Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.
Issue: Temporary access problems with files and images in Minerva (Monday 20 July)
After essential overnight maintenance, users may have experienced temporary issues accessing files and images in Minerva between 05:00am and 09:30am (BST) on Monday 20 July.
Essential Minerva maintenance - Monday 20 July 3:00am to 5:00am
Minerva will be unavailable on Monday, 20 July from 3:00am to 5:00am (BST) due to essential maintenance.
Scheduled Maintenance: Turnitin and Gradescope Saturday 18 July 2026
Turnitin will undergo a six hour maintenance period from 16.00 to 22:00 BST on Saturday 18 July 2026.
Service Disruption
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.
Turnitin Unexpected Service Issue: 04 June 2026
Our supplier reported that Turnitin was affected by a service issue which may have affected users accessing Turnitin between 01:00 and 02:38 BST on 4th June 2026.
Resolved: Turnitin Service Outage 19 May 2026
Turnitin have resolved the outage and restored service.
Turnitin: Service Outage 19 May 2026
Turnitin have reported an unexpected service incident. We are working with our vendor to investigate and resolve the issue.