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Downtime & Maintenance Schedule


Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.

Scheduled Maintenance: Turnitin and Gradescope Saturday 20 April 2024 15:00 to 20:00 BST

Turnitin will undergo a five-hour maintenance window between 15:00 to 20:00 GMT on Saturday 16 March 2024.

Scheduled Maintenance: Turnitin and Gradescope Saturday 16 March 2024 14:00 to 18:00 GMT

Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.

Turnitin and Gradescope: Scheduled Maintenance Saturday 27 January 2024

There will be a four hour maintenance window taking place on the Turnitin system on Saturday 27 January 2024.

All Planned Work Posts

Service Disruption

There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.

Resolved: Turnitin: Service Disruption

Turnitin users should no longer experience slowness when uploading submissions, the supplier has resolved the issue.

Turnitin: Service Disruption

Turnitin are looking into an issue which is causing users to experience slowness when uploading submissions.

Resolved: Scheduled lecture capture recordings not starting as expected

We expect normal service to resume on Monday. Scheduled lecture capture recordings will continue to be monitored carefully throughout the day.

All Service Disruption Posts