Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.
Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.
There will be a four hour maintenance window taking place on the Turnitin system on Saturday 27 January 2024.
Scheduled Minerva maintenance will take place Tuesday 12th December between 1:00 and 2:00AM (GMT). My Leeds page will be inaccessible, all other parts of Minerva will be unaffected.
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.
Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Gradescope was affected by a service degradation on which may have affected some users accessing Gradescope.
Gradescope have advised that the issues that affecting some users when accessing Gradescope have been resolved.
The IT website has a Service Status page where known issues and major incidents across key University systems are listed with updates on their current status.
If you're affected by any of the issues, you can log in and click the I’m affected button so you are kept informed of any change to the status.