Downtime & Maintenance Schedule
Planned
Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.
Turnitin: Scheduled Maintenance Saturday 18 January 2025
Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.
Gradescope: Scheduled Maintenance Saturday 18 January 2025
Gradescope will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025
Essential Minerva maintenance - Friday 29 November 12:30am to 6:30am
Minerva will be unavailable on Friday 29 November from 12:30am to 6:30am (GMT) due to essential maintenance.
Service Disruption
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.
Update: Issue with the recording tool in Minerva
As reported in December, there is currently an issue with the recording tool in Minerva. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.
Resolved: Turnitin Unexpected Service Degradation
Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Resolved: Turnitin Unexpected Service Degradation
Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.