Contact Us

The best way to contact the Digital Education Systems team for technical support is through the IT Service Desk website. Once you've logged in, if you need to report a fault choose Something Broken? or, choose Request Something for common requests that aren't faults (e.g. access to accounts).
Staff can get assistance from their local Faculty-based Learning Technologists who can offer advice and expertise to staff in how best to use digital technology in student education. Staff can contact Learning Technologists via email.

Groups & Communities

If you are interested in contributing to discussions on systems and projects, shaping the future of our digital education systems roadmaps, or in the sharing of effective teaching and support practice, why not get involved in the groups and communities listed below.

Join the Digital Education Systems Group (DESG)

The DESG is open to University staff and provides information on what’s happening and what’s coming up. Members are added to the Microsoft DESG Team and are invited to a monthly meeting to input into discussions on systems and projects. Once you are a member of the team, you will find channels for different systems as well as general discussion groups. If you would like to be a member of this group, please request to join the DESG Team.

Join the Digital Education Systems User Group (DESUG)

Students who are interested in directly shaping the future roadmaps of our digital education systems are encouraged to join DESUG.

Members receive updates and are invited to get involved in feedback workshops on recent and future systems’ enhancements and digital education system projects. If you would like to be a member of this group, please complete the DESUG membership form.

Join the TIPS Community

The Teaching Innovation and Practice in Student Education (TIPS) Community is a network for teaching and support staff with the aim of collecting and sharing examples of effective practice from across the University. If you would like to join the TIPS community, please request to join the Tips Team.