News and Updates

News of new developments across Digital Education Systems, software upgrades or updates, along with any associated maintenance and downtime are shared here - and summarised on the Downtime and Maintenance page to help you keep track. Service issues that may prevent you from using a particular Digital Education System or functionality are also shared on this page, and on our Twitter account @DESystemsUoL. You can also get these updates directly to your inbox by subscribing to the mailing list.

The official Twitter account for IT at the University of Leeds, @ITServicesUoL is also recommended for service status updates, along with their service status web page.

Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.

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Over the past few months, Digital Education Student Ambassadors have written blog pieces on a range of different topics.

The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 29 and Tuesday 30 May 2023. During this time you can get IT support in a number of ways.

We have received reports that some students are experiencing difficulties when opening Gradescope assignments.

Due to an urgent technical fix, the learning analytics system (StREAM@Leeds) will be taken offline for around 15 minutes between 3:30pm and 4:30pm.

PebblePad releases new features inluding ability to report on data saved in tables.

Information to help you prepare your 2023/24 module areas, including support and guidance for content copying, and a summary of key updates to Minerva functionality since June 2022.

Due to an urgent technical fix, the learning analytics system (StREAM@Leeds) will be taken offline for around 15 minutes between 4:30pm and 5pm.

We have received reports that some students are experiencing an issue when trying to download digital submission receipts using the Safari web browser. For the majority of users this is resolved by using a different browser.

Minerva will be unavailable for up to 30 minutes on Thursday 18th May between 5:30am and 06:30am (BST) for essential maintenance.

Would you like to learn more about making your content accessible? Take a look at Jenny Brady's new blog PDFs and accessibility: I learnt the hard way, so you don’t have to!

The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 8 May 2023. During this time you can get IT support in a number of ways.

The May update to Minerva introduces improvements to Gradebook, Tests, drag and drop functionality, editing options for LTI assessments (e.g. Turnitin) and Ally.

The issue causing staff and students to intermittently see errors with content loading in Minerva is now resolved.

The issue where Minerva messages were incorrectly sent to people with inactive enrolments has been resolved.

The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 1 May 2023. During this time you can get IT support in a number of ways.

PebblePad will be updated on the 2nd May and will include several new features

There is an issue that may intermittently affect staff and students using Minerva. You may find content fails to load or see an error message. Waiting then trying again by refreshing the page may resolve the issue.

The issue causing staff and students to intermittently see errors with content loading in Minerva is now resolved.

There is an issue which may intermittently affect staff and students using Minerva. You may find content fails to load or see an error message. Waiting then trying again by refreshing the page may resolve the issue.

Mark this year’s Global Accessibility Awareness Day by considering the accessibility of, and making changes to your digital content to improve the digital experience for all staff and students across the institution.

The April update to Minerva introduces a new module search function for both staff and students. Improvements have been made to Gradebook, Tests and copying.

The University will be closed for the Easter break between Thursday 6 April and Tuesday 11 April 2023. It will still be possible to log tickets via the IT website, these will be answered when we reopen on Wednesday 12 April.

PebblePad will be updated on the 30th March and will include several new features.

Microsoft has provisionally rolled out premium Teams features to all Microsoft users (not just the University of Leeds) for a grace period.

China Connect is being upgraded between 9am and 12 noon on Tuesday, 14 March. Users should experience minimal impact.

The issue some staff were experiencing when using the filter in the Gradebook grid view filter has been resolved.

Last month, we saw improvements and new features being added to a number of digital education systems.

The March update to Minerva brings improvements to assessment grading, scheduling of announcements, and the ability to control the visibility of module/organisation enrolments to students.

Some staff are seeing an error message when using the Gradebook Grid View Filter.

Students who receive straight-away email notifications from Minerva are incorrectly receiving "mark cleared" notifications from Turnitin submissions.

Within this article you’ll find a background to the Minerva project, a reminder about module content rollover for the 2023/24 academic year, and an opportunity to provide feedback to the Minerva Project Team.

The issue preventing users from logging onto Top Hat has been resolved.

Extra credit option in Tests to be disabled in March.

If you're interested in developing your digital experience and skills, the Jisc Discovery Tool can help.

PebblePad will be updated on the 28th February and will include several new features.

The issue affecting Turnitin has now been resolved.

There is an unexpected service issue and users of Turnitin may be experiencing system issues which may have resulted in slowness in generating Similarity Reports.

The issue with navigating between Group Assignment Submissions in Minerva has been resolved.

Minerva Messages are being incorrectly emailed to people with inactive enrolments in Minerva modules and organisations.

From 20 February you will no longer have the choice to upload new videos to Stream (Classic).

Turnitin have updated the default class expiry date to twelve months

Turnitin have made improvements to the submission interface to accommodate use of smaller screens.

Turnitin have made improvements to the assignment inbox.

Due to an unexpected service degradation on Sunday 5th February, users of Turnitin may have experienced issues with access via the Minerva integration.

The February update to Minerva brings improvements to Tests, Gradebook, Progress Tracking and Groups.

Some users may have experienced issues joining sessions today, if you are experiencing issues, refreshing your browser can help.

There is an intermittent issue, which is affecting some users, where a grade entered in the Turnitin Feedback Studio is not being posted to the module Gradebook in Minerva.

Gradescope new Section Management features provide options for customising and managing assignments for module groups

Frequent visitors to this site may notice it looks a little different following a recent update focusing on improving
the browsing experience for users with visual impairments.

On Tuesday 31st of January 2023, there will be 10 minutes of potential downtime between 7am and 7:30am whilst PebblePad update their software.

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