News of new developments across digital education systems, software upgrades or updates, along with any associated maintenance and downtime are shared here - and summarised on the Downtime and Maintenance page to help you keep track. The official Twitter account for IT at the University of Leeds, @ITServicesUoL is also recommended for service status updates, along with the service status page on the IT website.
You can also get these updates directly to your inbox by subscribing to the mailing list. Monthly summaries which provide an overview of the new features, bug-fixes, and improvements made to Digital Education Systems can also be found on the Monthly Digital Education Systems Updates page.
Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.
Results 1 to 50 of 344
As reported in December, there is currently an issue with the recording tool in Minerva. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.
The January update introduces changes to how Minerva modules are made available to students. There are also changes to Gradebook, the AI Design Assistant and Conditional Release.
On Tuesday, 3rd December 2024, a global issue impacted access to third-party integrated tools within Minerva. Staff and students may have experienced difficulties accessing these tools between 07:26 AM and 11:00 AM GMT.
Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.
Gradescope will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025
In Minerva there is a recording tool which can be used to create recordings directly in modules and organisations. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.
How to get support and find guidance between Monday 23 December and Wednesday 1 January 2025, when the University is closed.
Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
The December update introduces an improvement to Learning Module navigation, new discussion posts and late assignment submissions are now easier to identify. There is also a fix to an accessibility issue with images in Minerva Documents.
A global issue affecting third-party integrated tools in Minerva has now been resolved.
We are aware of a global issue which means that staff and students may not be unable to access certain tools in Minerva.
Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.
Minerva will be unavailable on Friday 29 November from 12:30am to 6:30am (GMT) due to essential maintenance.
The November update introduces an improvement to the file submission process for Blackboard Assignment. There are also some changes to the Print Tests functionality and a new option to download the Activity Log. The Minerva Document content item was also recently updated.
Due to continuing data issues with the platform, resulting in inaccurate information being presented to staff and students, the University has found it necessary to withdraw access to StREAM@Leeds with immediate effect.
We invite all members of the teaching and learning community to join us in the evaluation stage of the tender process to procure a new lecture capture and multimedia management system.
Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Find out how the Digital Education Service gather feedback from staff and students on Minerva to ensure its continuous improvement.
New PebblePad release for October 2024 brings an update to finding and adding tagged assets.
Our supplier has introduced significant updates to Minerva Documents, providing enhanced options for content design and interactivity.
As a member of staff or student at Leeds, find out how you can access Box of Broadcasts (BoB), an on-demand TV and radio service specially designed for education.
Our supplier has advised that work is complete to prevent emails from Minerva experiencing delays. They will continue to monitor email delivery to check there are no further issues.
Our supplier is working to resolve this issue which began on Monday 7 October. Until this work is complete, there may still be periods where emails are delayed.
Our supplier has informed us that emails from Minerva may experience delays. This issue began on Monday 7 October and they are working to resolve the issue as soon as possible. Apologies for any inconvenience caused.
An update on the issue identified yesterday with the University’s Lecture Capture system which may have resulted in the unintended disclosure of information.
We are investigating an issue with the University Lecture Capture system which may result in the recording of screens not intended for use.
The October update introduces a new option to have email notifications for followed Discussions. There are also updates to how leavers show in the Gradebook and AI options for Question Banks. Recently, a change to how module staff appear on the module content page has been made. A known issue with the Gradebook Overview is also resolved.
Padlet will be undergoing maintenance on Saturday 5 October between 2.00am – 5.00am GMT and will not be available during this time.
On Friday 27 September EDINA reported that Noteable is experiencing a service issue.
Top Hat will be discontinued on Tuesday 1 October 2024, meaning the last day you can access this platform is Monday 30 September.
FeedbackFruits, a digital tool designed for formative assessment, is now available for use throughout the University.
As previously shared in February 2024, following a review of our current online assessment systems, Top Hat is no longer available for staff or students to use.
The September update introduces changes to the layout of module pages and some new Gradebook functionality.
New PebblePad release for August 2024 brings updates to Submission Viewer 2, embedding and accessibility.
The China Connect information service will be discontinued from 30 August 2024.
The University, and the IT Service Desk, will be closed on Monday 26 and Tuesday 27 August 2024.
The SimVenture Validate pilot has concluded and the tool is no longer available.
Our supplier has reported that Turnitin experienced a service degradation on which may have affected some users accessing Turnitin between 21:00 BST 7 August to 17:15 BST 9 August.
The August update introduces improvements to Blackboard Assignments, Forms, conditional availability and options to follow Discussions.
CampusPress will undergo essential maintenance between Monday 19 August and Friday 24 August 2024.
Following a recent upgrade, the way Mediasite content can be added to a Minerva module has been refreshed.
New PebblePad release for July 2024 brings updates to exporting permissions, feedback template reports and rich content editing.
The China Connect service will be discontinued effective 30th August 2024.
Following two successful pilot years, Noteable will be renewed for 2024/25 on an enterprise licence, becoming a fixture in our digital education offering.
Turnitin will undergo an eight-hour maintenance window between 2.00pm to 10.00pm BST on Saturday 17 August 2024.
We're planning to upgrade Mediasite, the University’s video platform, this will make it easier for colleagues to embed videos directly into Minerva Documents.
Issue resolved where staff and students received old scheduled Minerva announcement emails.
Staff and students may notice that they are receiving old scheduled Minerva announcement emails.
The July update introduces improvements to Announcements, Blackboard Assignments and Tests. An issue which prevented IDs displaying in the Gradebook has also been resolved.
Noteable will undergo scheduled downtime on Wednesday 10 July between 8:00 and 12:00 BST