News and Updates

The latest updates on developments across digital education systems are detailed below along with service information on our dedicated Downtime and Maintenance page.

You can also find status updates from Digital Education Systems on Bluesky at desystemsleeds.bsky.social and at the IT service status page for wider University IT updates.

You can also get these updates directly to your inbox by subscribing to the mailing list. Monthly summaries which provide an overview of the new features, bug-fixes, and improvements made to Digital Education Systems can also be found on the Monthly Digital Education Systems Updates page.

Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.

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The University is closed from 17 April to 22 April 2025 inclusive for the April Bank Holiday. Learn about what IT support is available over this time.

We have received reports of issues affecting users accessing Minerva via Safari version 16.3. This may be related to older versions of the Apple operating system (OS) and the Safari browser.

Gradescope will undergo a one hour maintenance period from 16.00pm to 17:00pm BST on Saturday 29 March 2025.

Join us on Thursday 19 June 2025, 9.30am-1.00pm in Helix to be part of PebbleShare, our event to showcase the potential of PebblePad!

In the April update, there are changes to Gradebook to indicate whether students have reviewed assessment feedback, Group Assignments, and a new print option for Minerva Documents. There are also changes to Ally alternative formats in relation to maths notation.

An issue reported on the 18 March where module banner images were not loading has been resolved.

An update on Vevox changes over the last year, including a new AI Quiz Generator, improvements to question functionality and integrations.

Turnitin will undergo a thirty minute maintenance period from 15.00pm to 15.30pm GMT on Saturday 29 March 2025.

The March PebblePad update brings small changes such as optimisations and fixes.

In January we reported an issue with the Activity Log in Minerva modules - access to integrated platforms (e.g. Turnitin and Gradescope) was not being recorded in the Activity Log. This issue was resolved by our supplier on 7 March 2025.

There is an issue in Minerva where module Banner images and Learning Module thumbnails may fail to load.

An upgrade to the Module catalogue has impacted existing module catalogue links in Minerva.

In the March update there are changes to rubrics in Blackboard Assignment, module settings, the AI Design Assistant tools and release conditions.

Gradescope experienced an unexpected service disruption affecting Gradescope Code Autograders on Thursday 6th March between 11:00 and 15:00 GMT.

Gradescope is experiencing unexpected service disruption which is affecting Gradescope Code Autograders.

Noteable maintenance from 08:00 to 09:00 GMT on Wednesday 5 March.

Gradescope will undergo a one-hour maintenance window between 15:00 to 16:00 GMT on Saturday 15 March 2025.

The February update introduces changes to Blackboard Assignment, rendering of files, image options in Minerva Documents, Group creation, and the AI Design Assistant.

LinkedIn Learning will be undertaking essential maintenance on 31 January 2025.

There is currently an issue where access to integrated items (e.g. Turnitin and Gradescope) are not being recorded.

Noteable maintenance from 07:00 to 08:30 GMT on Thursday 30 January.

An issue with the recording tool (as reported in December) is now confirmed as resolved by our supplier.

Ally will undergo maintenance between 05:00 and 13:00 on Saturday 8 February 2025

The January PebblePad update brings a new central hub for account settings and preferences, and shortcut navigation accessibility improvements.

As reported in December, there is currently an issue with the recording tool in Minerva. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.

The January update introduces changes to how Minerva modules are made available to students. There are also changes to Gradebook, the AI Design Assistant and Conditional Release.

On Tuesday, 3rd December 2024, a global issue impacted access to third-party integrated tools within Minerva. Staff and students may have experienced difficulties accessing these tools between 07:26 AM and 11:00 AM GMT.

Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.

Gradescope will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025

In Minerva there is a recording tool which can be used to create recordings directly in modules and organisations. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.

How to get support and find guidance between Monday 23 December and Wednesday 1 January 2025, when the University is closed.

Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

The December update introduces an improvement to Learning Module navigation, new discussion posts and late assignment submissions are now easier to identify. There is also a fix to an accessibility issue with images in Minerva Documents.

A global issue affecting third-party integrated tools in Minerva has now been resolved.

We are aware of a global issue which means that staff and students may not be unable to access certain tools in Minerva.

Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.

Minerva will be unavailable on Friday 29 November from 12:30am to 6:30am (GMT) due to essential maintenance.

The November update introduces an improvement to the file submission process for Blackboard Assignment. There are also some changes to the Print Tests functionality and a new option to download the Activity Log. The Minerva Document content item was also recently updated.

Due to continuing data issues with the platform, resulting in inaccurate information being presented to staff and students, the University has found it necessary to withdraw access to StREAM@Leeds with immediate effect.

We invite all members of the teaching and learning community to join us in the evaluation stage of the tender process to procure a new lecture capture and multimedia management system.

Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

Find out how the Digital Education Service gather feedback from staff and students on Minerva to ensure its continuous improvement.

New PebblePad release for October 2024 brings an update to finding and adding tagged assets.

Our supplier has introduced significant updates to Minerva Documents, providing enhanced options for content design and interactivity.

As a member of staff or student at Leeds, find out how you can access Box of Broadcasts (BoB), an on-demand TV and radio service specially designed for education.

Our supplier has advised that work is complete to prevent emails from Minerva experiencing delays. They will continue to monitor email delivery to check there are no further issues.

Our supplier is working to resolve this issue which began on Monday 7 October. Until this work is complete, there may still be periods where emails are delayed.

Our supplier has informed us that emails from Minerva may experience delays. This issue began on Monday 7 October and they are working to resolve the issue as soon as possible. Apologies for any inconvenience caused.

An update on the issue identified yesterday with the University’s Lecture Capture system which may have resulted in the unintended disclosure of information.

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