All of my students/tutees in StREAM@Leeds are showing as Inactive despite engaging with digital resources - Staff Guide

StREAM@Leeds calculates a student's Engagement Ratings by collecting data on their usage of key digital education systems.

There can be instances where the data that is collected is not successfully ingested overnight into StREAM@Leeds, this can result in Engagement Ratings being shown as Inactive (0).

You can check whether data has been successfully ingested overnight by logging into StREAM@Leeds and looking at the Data Ingestion Indicator in the top right. This is the green or red circle with a date next to it.

If the Data Ingestion Indicator is green

If the Data Ingestion Indicator is green and displays yesterday's date, this means the data in StREAM@Leeds is up to date.

If the Data Ingestion Indicator is red

If the Data Ingestion Indicator is red and displays a date earlier than yesterday, then data is only available up to the date displayed. Administrators responsible for managing StREAM@Leeds monitor the data ingest daily and follow set procedures to get the system up to date as quickly as possible when issues occur.