Skip to main content

Collaborate Accessibility Statement

This statement applies to the Collaborate web conferencing software which is accessed via a web browser. It is third party software managed at the University of Leeds by the Digital Education Systems Team.

It is designed to WCAG AA and AAA standards. Collaborate are committed to providing improvements to the accessibility features of their software.

Collaborate Accessibility Guidance

A Voluntary Product Assessment Template (VPAT) has been published for Collaborate:

Open Collaborate VPAT PDF (pdf), File Download

How accessible is Collaborate?

Collaborate will allow you to:

  • Use a keyboard to navigate the majority of the interface.
  • Text can be zoomed up to 400%.

We know some parts of Collaborate are not fully accessible. The following statements are taken from Collaborate’s VPAT document:

  • Most areas have a contrast ratio of at least 4.5:1 but some areas do not, these are being addressed by the supplier.
  • The scalable solution supports 400% zoom reflow. Large tables require two way scrolling.
  • The supplier does not offer text style properties that change the line, word or letter spacing.
  • There are some help animations where moving, blinking or scrolling information longer than 5 seconds cannot be paused or stopped.
  • Some pages in the system do not have appropriate titles and are not in a logical focus order.
  • There are error messages that do not provide suggestions of how the problem can be resolved.
  • There are some instances where the purpose of each link cannot be determined by the link text alone or from the link text together with link context description. The supplier is working to fix non conformant links.

The Digital Education Systems Team continually work with the suppliers of third-party software to influence improved user experience for everyone. While suppliers are committed to working actively to resolve the accessibility issues with their application, AbilityNet has advice that may make our digital education systems more usable in their current state. Their guides offer instructions on how to adapt your phone, computer or tablet to meet your needs. You can search for a specific need (e.g. making text larger) or filter the guides based on your symptoms or conditions.

Feedback and contact information

If you need the information on this webpage in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the IT Service Desk:

  • If you can log in to the IT website, use the Log an incident form. If you are unable to log in to the IT website, use the Contact us form.
  • Phone: 0113 343 3333

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your concerns, you can contact the Equality Advisory and Support Service (EASS).

< View Collaborate: Guides for Staff home page
< View Collaborate: Guides for Students home page

< View A to Z of all Digital Education Systems Accessibility Statements

Related Guides