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Collaborate: Staff Guides

Collaborate is a web based online interactive session platform. It includes audio, video, text chat, an interactive whiteboard, PowerPoint display, application sharing, breakout rooms, polling and session recording.

It is one of three virtual classrooms used by the University for online teaching, (the others are Microsoft Teams and Zoom). Not all Collaborate guides are shown on this page. If you are looking for specific guidance, don't forget you can search this site. You may also find the A to Z of Collaborate guides on this site helpful.

Setting up Collaborate for online teaching

Guidance on the three ways that Collaborate can be set up for online teaching.

Setting up large-scale sessions in Collaborate for up to 500 – Staff Guide

Collaborate can be used as a virtual classroom for up to 500 participants, learn how to set this up.

How to open/edit Collaborate settings

Once you've set up your Collaborate Module Room or Session, learn how to find the settings panel.

Collaborate Menu

This guide explains where to find Collaborate in your module, how to join a session and options available in the Collaborate menu.

Room Types

This guide explains the difference between using the course room, session and breakout room.

Room Options and Settings

This guide explains how to change the settings for your Collaborate course room or schedule a session. This link will take you to the Collaborate support website.

Roles and Access

This guide explains the different roles in the tool, along with how to appropriately use guest links.


This guide explains the different tools available to moderators during a session.


This guide explains how to record a session, find and share recordings. This link will take you to the Collaborate support website.


This guide explains how to launch Collaborate sessions from mobile devices.


This guide contains information about how to resolve common troubleshooting problems in Collaborate.

Auto-captions within Collaborate

Instructors can now improve the accessibility of content within Collaborate sessions by creating captions for recorded modules.

Need help finding a guide? The A to Z of Collaborate guides lists all the Collaborate guides currently available on this site. Don't forget you can also search this site to find answers to your questions.