IT Help and Support over the Bank Holiday

The University, and the IT Service Desk, will be closed on Monday 5 May.

What to do if you need help

It will be possible to log requests with the IT Service Desk, which will be looked at when the University reopens on Tuesday 6 May.  You will need to be logged in to the IT website to submit requests.

You can visit the IT website for self-help, tips and information, to log that something is broken, or to request equipment or software, and you can also use  IT’s chatbot,  Falco.  In addition, a basic out-of-hours phone service (0113 343 3333) will be available 24/7.

Staff and student guides for our digital education systems are available at the Digital Education Systems Help website.

To submit a ticket to IT

If you are having technical issues please login to the IT website, search for Something broken? and complete the form with your details.