News for Staff and Students

As reported on 17 May, Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations. To resolve these issues, our vendor will apply a fix overnight.
The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says ‘invalid state’ when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the…
Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says ‘invalid or missing state’ when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using…
On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled…
Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.
Padlet has a fresh new look! Padlet has updated its Homepage (dashboard). Though it may look different most of the functionality remains unchanged. Users with a Padlet account will now be able to create folders to save their Padlet’s to, making it easier to find what you are looking for if you’ve got lots of…
The Digital Education Systems website has now officially launched. It provides task-oriented help and guidance for staff and students on the use of digital learning and teaching systems and virtual classrooms.
Mediasite Desktop Recorder will be retired on Friday 27 August and replaced by Mediasite Mosaic. This new application provides access to multiple recording options, and can also be used to bulk upload videos created in other applications to Mediasite. Colleagues are encouraged to start using Mosaic before Mediasite Desktop Recorder is retired – full instructions…
Minerva will be unavailable from 5.00pm on Friday 6 August until Wednesday 11 August while upgrade takes place. Access to other University systems, such as Outlook, OneDrive and Student/Faculty Services, will be unaffected.