Resolved – Turnitin issues 5/8/22
The unexpected service issue affecting Turnitin has now been resolved.
News for Staff and Students
Turnitin currently experiencing issues 5/8/22
Turnitin have reported an unexpected service incident issue with their service. For continued updates, you can track the issue using Turnitin’s service status: https://turnitin.statuspage.io/
PebblePad Downtime: 12 July 22, before 8:30am
Slight change to PebblePad log-in
Turnitin Downtime: 9 July 22, between midnight & 8am
Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin’s service status page
Minerva Maintenance: 24 June 22, between 8pm & 9pm
To resolve an issue where data feeds did not run on the 24 June, the vendor will be carrying out maintenance.
Turnitin Downtime: 9 July 22, between midnight & 8am
Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin’s service status page
Changes to where Microsoft Teams meeting recordings are saved from 27 June 22
From the 27th of June, all users will notice that Microsoft Teams meeting recordings are no longer automatically saved to Microsoft Stream, they will be saved to the either OneDrive or SharePoint. The way you create, start, and take part in Teams meetings will not change. Essentially, this change affects: Where a meeting recording is…
Minerva Downtime: 14 June 22, between 3am & 3:30am
Minerva will be unavailable for up to 30 minutes on Tuesday 14th June at 3am (BST) for essential maintenance.
Auto-captions now available in Collaborate
Instructors can now improve the accessibility of content within Collaborate sessions by creating captions for recorded modules.
Resolved – Minerva issues reported 17 May
Resolved – Minerva issues reported 17 May
Minerva – update on issues reported 17 May
In an attempt to resolve the recent issues with Minerva, our vendor will apply a fix overnight. The fix will be applied on Wednesday 25 May 02:00-05:00 BST.
Minerva – follow-up on issues reported 17 May
Minerva is continuing to experience performance issues. In an attempt to resolve these issues, our vendor will apply a fix overnight. The fix will be applied on Saturday 21 May 02:00-05:00 BST.
Minerva – update on issues reported 17 May
Minerva is currently experiencing performance issues affecting Activity Stream, content copying and emails from announcements.
Minerva – fix to be applied overnight: 19 May 2am to 5am
As reported on 17 May, Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations. To resolve these issues, our vendor will apply a fix overnight.
Minerva – issues with Activity Stream and Copying Content
Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations.
Minerva Downtime: 14 May 22, between 3am & 3:30am
Minerva will be unavailable for up to 30 minutes on Saturday 14th May at 3am (BST) for essential maintenance.
Minerva Downtime: 13 May 22, between 3am & 3:30am
Minerva will be unavailable for up to 30 minutes on Friday 13th May at 3am (BST) for essential maintenance.
Resolved – Turnitin issues 10/5/22
Users may have found that a server error message appeared when trying to submit or access Turnitin papers today, Turnitin have reported that this issue has now been resolved
Turnitin currently experiencing issues 10/5/22
Turnitin have reported an issue with their service. This may impact students who are trying to submit their assessments.
Resolved – Turnitin Now Available (06/04/22)
Turnitin is now available to all staff and students.
Turnitin Downtime: 6 April 22, between 11am & 12 noon
Turnitin will be unavailable today between 11:00 and 12:00.
Padlet Downtime: 25 March 22, between 11pm & 1am
On Friday, March 25, between 11:00pm – 01:00am GMT Padlet will be conducting a round of maintenance. During this time, you will not be able to access the Padlet web or mobile apps.
Resolved – Turnitin and Grade Centre Issue 18/03/22
Turnitin have released a fix for any assignments affected where grades are not syncing with the Grade Centre.
Turnitin and Grade Centre Issue 18/03/22
There is currently a known issue where some Turnitin assignment grades are not syncing with the module Grade Centre, despite the feedback release date having passed.
Turnitin Issue 28/02/22 – Update
The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says ‘invalid state’ when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the…
Turnitin Issue 28/02/22
Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says ‘invalid or missing state’ when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using…
Minerva performance issues – update 23/02
On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled…
Minerva performance issues – update
Our vendor has now applied a fix. We believe this has resolved the issue but will continue to monitor the service. Apologies for any inconvenience caused by this disruption.
Minerva – performance issues
Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.
Resolved with workaround – Turnitin Issue reported 15 Feb
After liaising with the vendor, it is advised that adaptive release settings used on Turnitin assignments must not have a start date that is after the due date in the assignment settings. If the start date set in Minerva is set to be after the assignment due date, then the following error message will appear…
Resolved: Errors accessing files in Minerva
The issues accessing files in Minerva have been resolved.
Turnitin Issue
Some users may currently having problems accessing Turnitin from Minerva.
Resolved – Turnitin service disruption
Turnitin service disruption on Tuesday 8th February.
Issues with Minerva data extracts for Academic Integrity, Security Essentials Training & Reading Lists
There is an ongoing issue with extracting Academic Integrity, Security Essentials Training & Reading Lists data from Minerva.
New Padlet Homepage!
Padlet has a fresh new look! Padlet has updated its Homepage (dashboard). Though it may look different most of the functionality remains unchanged. Users with a Padlet account will now be able to create folders to save their Padlet’s to, making it easier to find what you are looking for if you’ve got lots of…
PebblePad Downtime: 18 Jan 22, between 7am & 7:30am
PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated…
Minerva maintenance – Friday 7th January at 3am
Minerva will be unavailable on Friday 7th January at 3am for 1 minute to carry out essential maintenance.
Linkedin Learning Downtime: 16 Dec 21, between 10am & 5pm
LinkedIn Learning will be unavailable Thursday 16 Dec, 10:00-17:00. You won’t be able to access LinkedIn Learning during this time.
Errors when accessing files in Minerva
Some users have reported 404 or resource not found errors when opening files in Minerva. Please read the post for further information and suggested workarounds.
Mediasite maintenance taking place Saturday 27th Nov 1am-4am
There will be essential maintenance taking place on the Lecture Capture and Media Management System. During this period the Mediasite Service should be considered ‘at risk’ but users should still be able to playback recordings.
PebblePad Downtime: 21 Oct 21, between 7am and 7:30am
PebblePad will have a short period of downtime between 7:00am and 7:30am on Thursday, 21st October of around 10 minutes for all users.
Welcome to the Digital Education Systems Help Website
The Digital Education Systems website has now officially launched. It provides task-oriented help and guidance for staff and students on the use of digital learning and teaching systems and virtual classrooms.
LeedsforLife – Guides and Support Material
This site contains a growing number of self-help guides, FAQ’s and links to related content for users of the Academic Personal Tutorial (APT) workbook which is hosted in PebblePad.
Minerva upgrade begins 5pm today (Friday 6th August)
Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place. During this time you won’t have access to content.
The way to create posts on a Padlet is changing
Padlet are changing the way that posts are added to a Padlet. The change is being rolled out and all users should see the new post composer by the 15th of August.
Minerva is changing – August upgrade reminder
Minerva is being upgraded to the latest version of Blackboard at the beginning of August. Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place.
Mediasite Upgrade – Desktop Recorder to be replaced by new software.
Mediasite Desktop Recorder will be retired on Friday 27 August and replaced by Mediasite Mosaic. This new application provides access to multiple recording options, and can also be used to bulk upload videos created in other applications to Mediasite. Colleagues are encouraged to start using Mosaic before Mediasite Desktop Recorder is retired – full instructions…
Mediasite Possible Disruption: 28 Aug 21, between 12am & 4am
Mediasite will be upgraded on Saturday 28 August, between 12am and 4am. During this period the Mediasite Service should be considered at risk but users should still be able to playback recordings. Content uploads are not advised as they may take longer than usual to process. You may also need to reload the Media area…
Minerva is changing – August upgrade
Minerva will be unavailable from 5.00pm on Friday 6 August until Wednesday 11 August while upgrade takes place. Access to other University systems, such as Outlook, OneDrive and Student/Faculty Services, will be unaffected.