Updates to LeedsforLife APT systems for 2022/23
Since the new LeedsforLife systems (PebblePad, StREAM and MS Bookings) were launched in autumn 2021, many of you have been in touch to tell us about some changes you’d like to see.
News
Resolved – Turnitin issues 5/8/22
The unexpected service issue affecting Turnitin has now been resolved.
Turnitin currently experiencing issues 5/8/22
Turnitin have reported an unexpected service incident issue with their service. For continued updates, you can track the issue using Turnitin’s service status: https://turnitin.statuspage.io/
Turnitin Grade Centre Issue – July 2022
Saving Turnitin assignment settings causes an issue where the Grade Centre column is made visible. Please be aware when saving Turnitin settings while a fix is being developed.
Turnitin Downtime: 9 July 22, between midnight & 8am
Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin’s service status page
Minerva Maintenance: 24 June 22, between 8pm & 9pm
To resolve an issue where data feeds did not run on the 24 June, the vendor will be carrying out maintenance.
Turnitin Downtime: 9 July 22, between midnight & 8am
Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin’s service status page
Turnitin – Changes to Feedback Release Date Functionality
Turnitin has introduced new functionality where Grade Centre columns are unhidden when the Feedback Release Date is reached.
Changes to where Microsoft Teams meeting recordings are saved from 27 June 22
From the 27th of June, all users will notice that Microsoft Teams meeting recordings are no longer automatically saved to Microsoft Stream, they will be saved to the either OneDrive or SharePoint. The way you create, start, and take part in Teams meetings will not change. Essentially, this change affects: Where a meeting recording is…
Minerva Downtime: 14 June 22, between 3am & 3:30am
Minerva will be unavailable for up to 30 minutes on Tuesday 14th June at 3am (BST) for essential maintenance.
University’s Reading List tool changing ahead of 2022/23 academic year
The University’s Reading List tool is changing ahead of the 2022/23 academic year. Support sessions and demos are available for tutors to update their reading lists using the new system. The new Leeds Reading List system is available in Minerva Ultra from Thursday 9 June, with all previous reading lists transferred over to the new system….
Auto-captions now available in Collaborate
Instructors can now improve the accessibility of content within Collaborate sessions by creating captions for recorded modules.
Resolved – Top Hat Gradebook Issue
The issue reported on 24/05/2022, which affected the ability to disable/enable the Top Hat gradebook has now been resolved. If you are still experiencing any issues, contact the IT Help Desk.
Resolved – Minerva issues reported 17 May
Resolved – Minerva issues reported 17 May
Minerva – update on issues reported 17 May
In an attempt to resolve the recent issues with Minerva, our vendor will apply a fix overnight. The fix will be applied on Wednesday 25 May 02:00-05:00 BST.
PebblePad Downtime: 30th May 22, between 7am and 7:30am
Combined student and assessor-initiated submissions to be added to PebblePad.
Minerva – follow-up on issues reported 17 May
Minerva is continuing to experience performance issues. In an attempt to resolve these issues, our vendor will apply a fix overnight. The fix will be applied on Saturday 21 May 02:00-05:00 BST.
Minerva – update on issues reported 17 May
Minerva is currently experiencing performance issues affecting Activity Stream, content copying and emails from announcements.
Minerva – fix to be applied overnight: 19 May 2am to 5am
As reported on 17 May, Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations. To resolve these issues, our vendor will apply a fix overnight.
Minerva – issues with Activity Stream and Copying Content
Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations.
Minerva Downtime: 13 May 22, between 3am & 3:30am
Minerva will be unavailable for up to 30 minutes on Friday 13th May at 3am (BST) for essential maintenance.
Fix your Minerva content for Global Accessibility Awareness Day 2022
Thursday 19 May 2022 marks the annual Global Accessibility Awareness Day (GAAD), and as part of our commitment to inclusive and accessible education, we are participating in the Blackboard Ally ‘Fix Your Content Day’.
Resolved – Turnitin issues 10/5/22
Users may have found that a server error message appeared when trying to submit or access Turnitin papers today, Turnitin have reported that this issue has now been resolved
Turnitin currently experiencing issues 10/5/22
Turnitin have reported an issue with their service. This may impact students who are trying to submit their assessments.
Fix your Minerva content for Global Accessibility Awareness Day 2022
Thursday May 19th 2022 marks the annual Global Accessibility Awareness Day (GAAD), and as part of our commitment to inclusive and accessible education, we are participating in the Blackboard Ally ‘Fix Your Content Day’.
PebblePad Downtime: 27 April 22, between 7am & 7:30am
On Wednesday 27th April 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.4). Submission Viewer 2 will now support Asset Approvals. You can now create, edit, delete, release and recall Asset Approvals at every level (1, 2 and 3). Submissions in ATLAS can now be…
Resolved – Turnitin Now Available (06/04/22)
Turnitin is now available to all staff and students.
Turnitin Downtime: 6 April 22, between 11am & 12 noon
Turnitin will be unavailable today between 11:00 and 12:00.
Turnitin Service Degradation 05/04/22
Some users may currently experience issues when marking with Turnitin Feedback Studio.
PebblePad Downtime: 30 March 22, between 7am & 7:30am
On Wednesday 30th March 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release. Two improvemets have been made to Submission Viewer 2.
Padlet Downtime: 25 March 22, between 11pm & 1am
On Friday, March 25, between 11:00pm – 01:00am GMT Padlet will be conducting a round of maintenance. During this time, you will not be able to access the Padlet web or mobile apps.
Resolved – Turnitin and Grade Centre Issue 18/03/22
Turnitin have released a fix for any assignments affected where grades are not syncing with the Grade Centre.
Turnitin and Grade Centre Issue 18/03/22
There is currently a known issue where some Turnitin assignment grades are not syncing with the module Grade Centre, despite the feedback release date having passed.
Turnitin Issue 28/02/22 – Update
The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says ‘invalid state’ when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the…
Automatic cleanup of archive and exports in Minerva
Auto cleanup of Minerva module/organisation archives and exports.
Turnitin Issue 28/02/22
Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says ‘invalid or missing state’ when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using…
Minerva performance issues – update 23/02
On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled…
Minerva performance issues – update
Our vendor has now applied a fix. We believe this has resolved the issue but will continue to monitor the service. Apologies for any inconvenience caused by this disruption.
Minerva – performance issues
Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.
Resolved with workaround – Turnitin Issue reported 15 Feb
After liaising with the vendor, it is advised that adaptive release settings used on Turnitin assignments must not have a start date that is after the due date in the assignment settings. If the start date set in Minerva is set to be after the assignment due date, then the following error message will appear…
Resolved: Errors accessing files in Minerva
The issues accessing files in Minerva have been resolved.
PebblePad Downtime: 21 Feb 22, between 7am & 7:30am
On Monday 21st February 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.2). Two changes are being made. The first will enable you to contact students via the Submissions tab in ATLAS. Choose all students or a selection and send a bulk or individual message. …
Turnitin Issue
Some users may currently having problems accessing Turnitin from Minerva.
New Staff PebblePad training dates
New PebblePad training dates are now available with sessions starting next week on Monday 14 February with Introduction to PebblePad
Resolved – Turnitin service disruption
Turnitin service disruption on Tuesday 8th February.
What is StREAM@Leeds and why might I use it?
As a student at the University of Leeds, you have access to StREAM@Leeds, which helps you to keep track of your engagement, in a similar way to a Fitbit, to help you make the most out of your time at Leeds.
Resolved – Minerva data extracts
The data extracts issue with Reading List updates, Academic Integrity, and Security Essentials results has been resolved.
Reminder: Deletion of Minerva modules from 2008/09 to 2013/14
Work will take place to delete 08/09 to 13/14 modules from Minerva on the 7th of February.
Issues with Minerva data extracts for Academic Integrity, Security Essentials Training & Reading Lists
There is an ongoing issue with extracting Academic Integrity, Security Essentials Training & Reading Lists data from Minerva.
PebblePad Downtime: 18 Jan 22, between 7am & 7:30am
PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated…