IT Support: April Bank Holiday 

The University is closed from 17 April to 22 April 2025 inclusive for the April Bank Holiday.

During this time, you can search this site for advice on digital education systems. You can also visit the IT website for self-help, tips and information, to log that something is broken, or to request equipment or software.  You can also use IT’s chatbot, Falco for general help and advice.

What to do if you need help

It will be possible to log requests with the IT Service Desk if you are having technical issues. While we are closed, we will be prioritising support for critical issues that impact the entire University and your query may not be responded to until 23 April.

We will respond to queries once we reopen on 23 April, and appreciate your patience as we process any calls logged over the holiday.

How to log your issue with IT

If you are having technical issues, please login to the IT website, search for Something broken? and complete the form with your details. You can also access out-of-hours phone service (0113 343 3333) will be available 24/7, where you can leave a message to log your issue.