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IT Help and Support over the Bank Holiday period


The University, and the IT Service Desk, will be closed on Monday 27, and Tuesday 28 May 2024. To ensure service delivery, all digital education systems will be monitored during this period.

What to do if you need help

It will be possible to log requests via the IT website, which will be looked at when the University reopens on Wednesday 29 May 2024. You must be logged in to the IT website to submit requests.

You can visit the IT website for self-help, tips and information, to log that something is broken, or to request equipment or software, and you can also use IT’s chatbot, Falco. In addition, a basic out-of-hours phone service (0113 343 3333) will be available 24/7.

Staff guides and student guides for our digital education systems are also available on this site.

To submit a ticket to IT

If you are having technical issues please login to the IT website, search for Something broken? and complete the form with your details.