Service Disruption: Scheduled lecture capture recordings not starting as expected

We have been notified that some scheduled lecture capture recordings are not automatically starting as expected. Record Now functionality remains unaffected.

How will this affect me?

If you are teaching on campus and have requested that your teaching be recorded, the recording may not start automatically. Whilst this is being investigated, if your recording does not start automatically you are advised to use the Record Now facilities in the room as this is unaffected.

See, How to use Record Now (this link will take you to the IT website) if you are unfamiliar with how to use Record Now.

What are we doing about it?

IT have escalated the issue with the vendor and are investigating as a matter of priority. Industrial action may cause some delay in a resolution.