Service Disruption

There may be times when users experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system. When we become aware of disruptions to service, one of the ways we communicate this is through Service Disruption news posts on this site.

The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says ‘invalid state’ when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the…
Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says ‘invalid or missing state’ when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using…
On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled…
Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.