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Minerva Data Feeds Issue

Category
Known Issues and Bugs
Minerva
Date
Tags

What is happening?

There is currently an issue affecting Minerva data feeds. Since 18 September, updates to staff and student accounts and some enrolments have not been processed.

How does this affect me?

  • New staff and student accounts are not being created in Minerva.
  • Updates to existing accounts (e.g. availability) are not being applied.
  • Enrolments on merged 2024/25 and 2025/26 modules, non-term based organisations (e.g. faculties, schools, Academic Integrity, Minerva Staff Training Organisations) are not being added or updated for all users.
  • Staff and students with existing Minerva accounts are still receiving updates on 2024/25 and 2025/26 modules.

When will this be resolved?

IT colleagues are aware of the issue and are working on a fix as a matter of urgency.