Minerva | Digital Education Systems Help

We have received reports of issues affecting users accessing Minerva via Safari version 16.3. This may be related to older versions of the Apple operating system (OS) and the Safari browser.

Gradescope will undergo a one hour maintenance period from 16.00pm to 17:00pm BST on Saturday 29 March 2025.

In the April update, there are changes to Gradebook to indicate whether students have reviewed assessment feedback, Group Assignments, and a new print option for Minerva Documents. There are also changes to Ally alternative formats in relation to maths notation.

An issue reported on the 18 March where module banner images were not loading has been resolved.

Turnitin will undergo a thirty minute maintenance period from 15.00pm to 15.30pm GMT on Saturday 29 March 2025.

In January we reported an issue with the Activity Log in Minerva modules - access to integrated platforms (e.g. Turnitin and Gradescope) was not being recorded in the Activity Log. This issue was resolved by our supplier on 7 March 2025.

There is an issue in Minerva where module Banner images and Learning Module thumbnails may fail to load.

An upgrade to the Module catalogue has impacted existing module catalogue links in Minerva.

In the March update there are changes to rubrics in Blackboard Assignment, module settings, the AI Design Assistant tools and release conditions.

Gradescope experienced an unexpected service disruption affecting Gradescope Code Autograders on Thursday 6th March between 11:00 and 15:00 GMT.

Gradescope is experiencing unexpected service disruption which is affecting Gradescope Code Autograders.

Gradescope will undergo a one-hour maintenance window between 15:00 to 16:00 GMT on Saturday 15 March 2025.

The February update introduces changes to Blackboard Assignment, rendering of files, image options in Minerva Documents, Group creation, and the AI Design Assistant.

There is currently an issue where access to integrated items (e.g. Turnitin and Gradescope) are not being recorded.

An issue with the recording tool (as reported in December) is now confirmed as resolved by our supplier.

The January update introduces changes to how Minerva modules are made available to students. There are also changes to Gradebook, the AI Design Assistant and Conditional Release.

On Tuesday, 3rd December 2024, a global issue impacted access to third-party integrated tools within Minerva. Staff and students may have experienced difficulties accessing these tools between 07:26 AM and 11:00 AM GMT.

Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.

Gradescope will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025

In Minerva there is a recording tool which can be used to create recordings directly in modules and organisations. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.

The December update introduces an improvement to Learning Module navigation, new discussion posts and late assignment submissions are now easier to identify. There is also a fix to an accessibility issue with images in Minerva Documents.

We are aware of a global issue which means that staff and students may not be unable to access certain tools in Minerva.

Minerva will be unavailable on Friday 29 November from 12:30am to 6:30am (GMT) due to essential maintenance.

The November update introduces an improvement to the file submission process for Blackboard Assignment. There are also some changes to the Print Tests functionality and a new option to download the Activity Log. The Minerva Document content item was also recently updated.

Find out how the Digital Education Service gather feedback from staff and students on Minerva to ensure its continuous improvement.

Our supplier has introduced significant updates to Minerva Documents, providing enhanced options for content design and interactivity.

Our supplier has advised that work is complete to prevent emails from Minerva experiencing delays. They will continue to monitor email delivery to check there are no further issues.

Our supplier is working to resolve this issue which began on Monday 7 October. Until this work is complete, there may still be periods where emails are delayed.

Our supplier has informed us that emails from Minerva may experience delays. This issue began on Monday 7 October and they are working to resolve the issue as soon as possible. Apologies for any inconvenience caused.

The October update introduces a new option to have email notifications for followed Discussions. There are also updates to how leavers show in the Gradebook and AI options for Question Banks. Recently, a change to how module staff appear on the module content page has been made. A known issue with the Gradebook Overview is also resolved.

The September update introduces changes to the layout of module pages and some new Gradebook functionality.

The August update introduces improvements to Blackboard Assignments, Forms, conditional availability and options to follow Discussions.

CampusPress will undergo essential maintenance between Monday 19 August and Friday 24 August 2024.

Turnitin will undergo an eight-hour maintenance window between 2.00pm to 10.00pm BST on Saturday 17 August 2024.

Issue resolved where staff and students received old scheduled Minerva announcement emails.

Staff and students may notice that they are receiving old scheduled Minerva announcement emails.

The July update introduces improvements to Announcements, Blackboard Assignments and Tests. An issue which prevented IDs displaying in the Gradebook has also been resolved.

CampusPress will be updated to the latest version of Wordpress between Monday 1 July and Friday 5 July 2024.

A new Turnitin Similarity Report integration is now available for Blackboard Assignments. Our guide on using Blackboard Assignment with the Turnitin similarity report integration will provide you with more information.

There will be a two hour maintenance window taking place on the Gradescope system between 14:00 and 16:00 BST

All modules due to run in 2024/25 have been created in Minerva and are now ready for population.

The June update introduces improvements to Announcements, Blackboard Tests, Gradebook, Group settings, and updated filtering options when accessing modules. The AI Design Assistant now also has the option to create content in different languages.

Module areas in Minerva for 2024/25 are expected to be available by w/c 10th of June.

The May update introduces improvements to Blackboard Tests, Gradebook navigation and conditional availability.

Minerva now detects and supports device reduced motion setting.

When editing the title or description of a Learning Module in Minerva, staff may experience a delay for the page to load.

The April update introduces improvements to Blackboard Tests and Assignments, Discussions, Learning Modules, Gradebook Calculations, Conditional Availability, Forms and Batch Edit functionality.

The March update introduces updates to the AI (Artificial Intelligence) Design Assistant, Gradebook, Blackboard Assignments/Tests and Announcements.

Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.

For anonymous Tests with questions that need to be graded e.g. Essay questions, it is possible for feedback to disappear from the Gradebook during the grading process if a specific workflow is used.

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