Minerva | Digital Education Systems Help

The June Minerva update brings two new features to Tests.

The May Minerva update introduces changes to the module switcher, updates to Gradebook discussion due dates and group filters, and improved handling of group filters when grading. It also highlights inherited release conditions and removes hidden discussions from the Discussions tab.

The March update includes an option to specify the assignment type for Blackboard Assignment, some changes to how multiple choice/answer questions work in Blackboard Test and improvements to the flexible grading interface used for most Blackboard assessments. There is also the addition of 'substantive' and 'non- substantive' labels to posts when staff mark Discussions and an option to limit the number of messages a student can create when interacting with an AI Conversation. The Minerva recording tool also has an option to change playback speed and how images are handled in emailed Announcements is also improved.

The supplier has implemented a fix which has resolved the issue. S

Staff posting grades to Minerva from Gradescope are seeing an error message

There is an intermittent issue where grades are being posted to gradebook from Turnitin Feedback Studio before the feedback release dates.

The March update includes the introduction of AI‑generated Knowledge Checks, updated participation requirements for discussions, improvements to Blackboard Test and the Recording tool.

Turnitin will undergo a four hour maintenance period from 16.00pm to 20:00 GMT on Saturday 7 March 2026.

The supplier has implemented a fix, which has resolved the issue

An issue impacting the option to send Minerva Messages has now been resolved.

There is a known issue affecting students attempting to download their digital receipt on Turnitin.

We recently experienced intermittent issues affecting Minerva data feeds, where on certain days, updates to staff and student accounts or enrolments may not be processed as expected. This issue has been resolved.

When writing a Minerva Message, the options to 'Send' and 'Send an mail copy to recipients' are pushed down the screen and cannot be selected as scrolling does not work.

In the February update there are updates to Minerva Document and the Banner image.

We are aware of intermittent issues affecting some Minerva data feeds. On certain days, updates to staff and student accounts or enrolments may not be processed as expected.

Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm GMT on Saturday 7 February 2026.

In the January update, there are updates to navigation in Minerva, expanded options for True/False questions and some changes to multiple choice/answer question workflows. Large tests will also load more quickly.

The Turnitin ipad App has been retired. The iOS app was retired by Turnitin on 30th December 2025 and you will need to use Minerva to access Turnitin Feedback Studio on a desktop or laptop device. Turnitin is working on an improved experience for mobile devices in a future version of the product. We apologise...

On Friday 9 January 2026 you will see changes to Minerva which are designed to make it simpler to navigate your modules and organisations.

Some students using the Gradescope mobile app on Android experience a timeout when attempting to scan and upload a submission using the app.

Some students are finding that the submissions status of their assignment is not updating or they cannot see their Turnitin grades in the gradebook

In January, you will see changes to Minerva, making it easier to move around your modules and organisations. This is part of a series of improvements expected in 2026 which aim to enhance the user experience for both staff and students.

In the December update, there are improvements to audio/video options for feedback in Blackboard assessment tools (e.g. Assignment, Test), Discussions and a new option for conditional availability. There are also some improvements to how Groups display when there are no members, and staff now see the Learning Modules table of content (available to students since September).

We’ve received reports that some staff and students are experiencing problems accessing third-party tools via Minerva when using personal iOS devices (iPads and iPhones). read our guidance on how to resolve this.

In the November update, there are improvements to Tests and Gradebook.

Assignment dates are displaying in the incorrect date format in the Turnitin assignment details information.

The issue with third-party tools in Minerva not loading was caused by global internet issues (AWS - Amazon Web Services). Our supplier for Minerva reports we were affected from 8:10AM - 10:25AM. However, systems are still being monitored until we are confident the issues are fully resolved.

There is currently a global issue impacting access to third-party integrated tools within Minerva.

We reported that recordings made in the Announcements tool were failing to upload/save. This issue has now been resolved.

Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm BST on Saturday 25 October 2025.

Minerva was affected by an unexpected service disruption between 8:33 pm and 8:47 pm BST on 2nd October. Full availability has since been restored.

In the October update, there are improvements to Blackboard Tests.

On 30 September, there were performance issues resulting in slow page load times between approximately 09:20 am and 09:35 am.

Staff and students may have experienced slow loading times or been unable to access Minerva, seeing a 503 error between 10:43 am and 12:00 pm today.

An intermittent issue displaying the Enable/Open Microsoft Education link in Minerva has been resolved. A separate problem affecting University-managed devices, caused by third-party cookies being blocked, is being addressed.

We recently experienced an issue affecting Minerva data feeds, where updates to staff and student accounts, as well as some enrolments, had not been processed. This issue has now been resolved.

There is currently an issue affecting Minerva data feeds. Since 18 September, updates to staff and student accounts and most enrolments have not been processed.

In Minerva, there is currently an issue with the option to create recordings from Announcements.

The method of linking from Minerva to Microsoft Class Teams has been updated.

On Wednesday, 10 September 2025, a global issue affected access to third-party integrated tools within Minerva. Staff and students may have experienced difficulties using these tools from around 12:00 PM until full service was restored at approximately 6:00 PM BST.

In the September update, there are new styling options for Minerva Documents, more options to improve the management of test questions, a minor change to Announcement creation and some improvements to group marking features for group submissions to Blackboard Assignments and Tests. Early in September, MathJax was also implemented in Minerva to render LaTeX.

A new MathJax integration now renders any LaTeX entered in the Minerva content editor.

Minerva experienced a service disruption between 8:56-9:02 pm and 9:59-10:03 pm on 7th August. Full availability has since been restored.

In the August update, there is a new table of contents in Learning Modules for students, a new method for creating video/audio in Announcements, an AI option to help you format Minerva Documents and some minor changes to copying integrated assessment tools. Later in August, there will be a change to how LaTeX is rendered in Minerva.

The method of linking from Minerva to Microsoft Teams is being updated by our suppliers. Read about what this means for your teaching and how to troubleshoot any issues.

The way LaTeX is rendered will change in Minerva w/c 25 August (after resits). A new MathJax integration will instead render any LaTeX entered in the Minerva content editor

Turnitin will undergo a six-hour maintenance period from 4.00pm to 10.00pm BST on Saturday 9 August 2025.

In the July update, there is a new Activity page for staff, a new option to add captions to images in Minerva Documents and the option to create Test Question Banks via QTI. It is also now possible to see which students have reviewed Announcements in your Minerva modules and, for colleagues who utilise Blackboard Group Assignments, navigation is improved. Finally, the option for configuring Progress Tracking has moved to Module Settings.

In the June update, there is a new Jumbled Sentence question in Blackboard Test, some Gradebook improvements and a new Discussion activity indicator.
There are also some updates to Annotate (the inline marking tool for Blackboard Assignment).

All modules due to run in 2025/26 have been created in Minerva and are now ready for population.

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