Minerva | Digital Education Systems Help

The update brings a new module rubric page, improvements to the Gradebook and the Beta Content Editor plus a new language option for AI Conversations.

Our supplier has now resolved both the issue causing intermittent slowness when accessing Minerva via bookmarks or direct links, and the temporary Minerva issues reported on 20 July 2026.

This update brings a new option to specify which file types students can submit to Blackboard Assignment, and improvements to the new content editor. A known issue with the new Breadcrumb feature in Minerva is now resolved.

An essential 30-minute maintenance window is taking place on Thursday 17th September between 09:30 and 10:00 am (BST). During this time, staff and students may experience a short interruption of up to 5 minutes when they are unable to log in.

Staff and students may notice some notifications for old modules appearing in the Activity Stream (for 3, 4 and 8 September). Links to Panopto lecture capture recordings (migrated from our old lecture capture system) were added to historic modules which unfortunately exposed a bug with the Activity Stream, causing various notifications to be re-issued.

How to build Groups has changed. There is now a new workflow to build groups and enrol students.

The August update introduces navigation and Gradebook updates, a new content editor option for Minerva Documents, content duplication capabilities, and improvements to Blackboard Tests.

We are aware of intermittent issues affecting some Minerva data feeds. Sometimes, updates to staff and student enrolments may not be processed as expected. Minerva account creation is unaffected.

After essential overnight maintenance, users may have experienced temporary issues accessing files and images in Minerva between 05:00am and 09:30am (BST) on Monday 20 July.

The root cause has now been resolved by our supplier so staff should no longer experience this issue.

Minerva will be unavailable on Monday, 20 July from 3:00am to 5:00am (BST) due to essential maintenance.

All modules due to run in 2026/27 have been created in Minerva and are now ready for population.

The July update brings updates to the module switcher and the Minerva recording tool in feedback/announcements. There is also a new description field for Discussions and Journal, timer option for AI Conversation and rubric evaluation report for Blackboard assessments.

Turnitin will undergo a six hour maintenance period from 16.00 to 22:00 BST on Saturday 18 July 2026.

Some users may currently experience issues when accessing Minerva, particularly when using bookmarks or direct links to subpages.

Some staff have reported that student submissions are not loading inline when accessing them via the grading interface.

The June Minerva update brings two new features to Tests.

The May Minerva update introduces changes to the module switcher, updates to Gradebook discussion due dates and group filters, and improved handling of group filters when grading. It also highlights inherited release conditions and removes hidden discussions from the Discussions tab.

The March update includes an option to specify the assignment type for Blackboard Assignment, some changes to how multiple choice/answer questions work in Blackboard Test and improvements to the flexible grading interface used for most Blackboard assessments. There is also the addition of 'substantive' and 'non- substantive' labels to posts when staff mark Discussions and an option to limit the number of messages a student can create when interacting with an AI Conversation. The Minerva recording tool also has an option to change playback speed and how images are handled in emailed Announcements is also improved.

The supplier has implemented a fix which has resolved the issue. S

Staff posting grades to Minerva from Gradescope are seeing an error message

There is an intermittent issue where grades are being posted to gradebook from Turnitin Feedback Studio before the feedback release dates.

The March update includes the introduction of AI‑generated Knowledge Checks, updated participation requirements for discussions, improvements to Blackboard Test and the Recording tool.

Turnitin will undergo a four hour maintenance period from 16.00pm to 20:00 GMT on Saturday 7 March 2026.

The supplier has implemented a fix, which has resolved the issue

An issue impacting the option to send Minerva Messages has now been resolved.

There is a known issue affecting students attempting to download their digital receipt on Turnitin.

We recently experienced intermittent issues affecting Minerva data feeds, where on certain days, updates to staff and student accounts or enrolments may not be processed as expected. This issue has been resolved.

When writing a Minerva Message, the options to 'Send' and 'Send an mail copy to recipients' are pushed down the screen and cannot be selected as scrolling does not work.

In the February update there are updates to Minerva Document and the Banner image.

We are aware of intermittent issues affecting some Minerva data feeds. On certain days, updates to staff and student accounts or enrolments may not be processed as expected.

Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm GMT on Saturday 7 February 2026.

In the January update, there are updates to navigation in Minerva, expanded options for True/False questions and some changes to multiple choice/answer question workflows. Large tests will also load more quickly.

The Turnitin ipad App has been retired. The iOS app was retired by Turnitin on 30th December 2025 and you will need to use Minerva to access Turnitin Feedback Studio on a desktop or laptop device. Turnitin is working on an improved experience for mobile devices in a future version of the product. We apologise...

On Friday 9 January 2026 you will see changes to Minerva which are designed to make it simpler to navigate your modules and organisations.

Some students using the Gradescope mobile app on Android experience a timeout when attempting to scan and upload a submission using the app.

Some students are finding that the submissions status of their assignment is not updating or they cannot see their Turnitin grades in the gradebook

In January, you will see changes to Minerva, making it easier to move around your modules and organisations. This is part of a series of improvements expected in 2026 which aim to enhance the user experience for both staff and students.

In the December update, there are improvements to audio/video options for feedback in Blackboard assessment tools (e.g. Assignment, Test), Discussions and a new option for conditional availability. There are also some improvements to how Groups display when there are no members, and staff now see the Learning Modules table of content (available to students since September).

We’ve received reports that some staff and students are experiencing problems accessing third-party tools via Minerva when using personal iOS devices (iPads and iPhones). read our guidance on how to resolve this.

In the November update, there are improvements to Tests and Gradebook.

Assignment dates are displaying in the incorrect date format in the Turnitin assignment details information.

The issue with third-party tools in Minerva not loading was caused by global internet issues (AWS - Amazon Web Services). Our supplier for Minerva reports we were affected from 8:10AM - 10:25AM. However, systems are still being monitored until we are confident the issues are fully resolved.

There is currently a global issue impacting access to third-party integrated tools within Minerva.

We reported that recordings made in the Announcements tool were failing to upload/save. This issue has now been resolved.

Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm BST on Saturday 25 October 2025.

Minerva was affected by an unexpected service disruption between 8:33 pm and 8:47 pm BST on 2nd October. Full availability has since been restored.

In the October update, there are improvements to Blackboard Tests.

On 30 September, there were performance issues resulting in slow page load times between approximately 09:20 am and 09:35 am.

Staff and students may have experienced slow loading times or been unable to access Minerva, seeing a 503 error between 10:43 am and 12:00 pm today.

Search results for “”