Minerva - module Banner images not loading

We have identified an issue in Minerva where module Banner images and Learning Module thumbnails may fail to load.

How does this affect us?

This typically affects students, who may also see an error message as part of this issue.

Refreshing the browser usually removes the error message but may not reload the image.

What happens next?

Our supplier is working on a fix and will keep you updated when this is resolved.

We apologise for any inconvenience this may cause.