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Minerva performance issues - update 23/02

Service Disruption

On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period.

Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled until the issue is permanently resolved to prevent further performance issues.

Staff/students will at present not see the Module Catalogue link in the module menu:

module catalogue link

If you need to access the module catalogue in the meantime, please go directly to the catalogue and search for the module required:

Undergraduate module catalogue

Taught Postgraduate module catalogue

Apologies for the inconvenience caused by these issues.