Downtime & Maintenance Schedule
Planned
Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team works with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal. One of the ways we communicate planned downtime/maintenance is through news posts on this site. Published dates are subject to change.
Essential Minerva maintenance - Friday 29 November 12:30am to 6:30am
Minerva will be unavailable on Friday 29 November from 12:30am to 6:30am (GMT) due to essential maintenance.
CampusPress: Scheduled System Update 19 - 24 August 2024
CampusPress will undergo essential maintenance between Monday 19 August and Friday 24 August 2024.
Scheduled Maintenance: Turnitin and Gradescope Saturday 17 August 2024 2.00pm – to 10.00pm BST
Turnitin will undergo an eight-hour maintenance window between 2.00pm to 10.00pm BST on Saturday 17 August 2024.
Service Disruption
There may also be times when users may experience an unexpected service disruption, this usually affects some (rather than all) of the functionality of a system suddenly. When we become aware of disruptions to service, one of the ways we communicate this is through service disruption news posts on this site. We follow up with updates once issues are resolved.
Resolved: Turnitin Unexpected Service Degradation
Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.
Turnitin Unexpected Service Degradation 28 October
Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Resolved: Emails from Minerva may experience delays
Our supplier has advised that work is complete to prevent emails from Minerva experiencing delays. They will continue to monitor email delivery to check there are no further issues.