Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the DE Systems Team work with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal.
Scheduled downtime and maintenance dates will be published below and are subject to change.
On Monday 12th December, there will be 10 minutes of potential downtime from 7am whilst PebblePad implement their latest release (2022.11). This release includes a highly requested feature in the learner experience of embedding content. Extensions are also being added to the Learning Tools Interoperability (LTI) service, an improvement to managing email notifications and more. Further…
Top Hat has scheduled maintenance on the 27th of November from 06:00 AM – 09:00 AM During this maintenance window, Top Hat will be unavailable to all users. This downtime is required by Top Hat’s cloud provider, Amazon Web Services, to perform an upgrade of their database servers. If you have any questions please contact…
To resolve an issue where some staff users have reported that they are not able to see the Microsoft Teams link in Minerva modules, the vendor will be carrying out maintenance.
Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin’s service status page
Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin’s service status page
On Wednesday 27th April 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.4). Submission Viewer 2 will now support Asset Approvals. You can now create, edit, delete, release and recall Asset Approvals at every level (1, 2 and 3). Submissions in ATLAS can now be…
On Wednesday 30th March 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release. Two improvemets have been made to Submission Viewer 2.
On Friday, March 25, between 11:00pm – 01:00am GMT Padlet will be conducting a round of maintenance. During this time, you will not be able to access the Padlet web or mobile apps.
On Monday 21st February 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.2). Two changes are being made. The first will enable you to contact students via the Submissions tab in ATLAS. Choose all students or a selection and send a bulk or individual message. …
PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated…
Mediasite will be upgraded on Saturday 28 August, between 12am and 4am. During this period the Mediasite Service should be considered at risk but users should still be able to playback recordings. Content uploads are not advised as they may take longer than usual to process. You may also need to reload the Media area…
