Downtime and Maintenance

Planned downtime and maintenance is a scheduled time and date when a system may be limited or unavailable to allow for maintenance, upgrades, repairs or testing. Where possible, the Digital Education Systems Team work with vendors to effectively manage downtime and maintenance so that it occurs when disruption will be minimal.

Planned downtime and maintenance dates will be published below and are subject to change.

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Turnitin will undergo a five-hour maintenance window between 15:00 to 20:00 GMT on Saturday 16 March 2024.

Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.

There will be a four hour maintenance window taking place on the Turnitin system on Saturday 27 January 2024.

Scheduled Minerva maintenance will take place Tuesday 12th December between 1:00 and 2:00AM (GMT). My Leeds page will be inaccessible, all other parts of Minerva will be unaffected.

Top Hat will undergo scheduled maintenance on Thursday 28 December 2023, from 14:00pm GMT until Saturday 30 December 2023 02:00am GMT. During this period Top Hat will not be available.

User experience improvements released.

PebblePad was affected by an issue at approximately 11.30am on 6 November, which resulted in users experiencing saving and login difficulties.

Turnitin will undergo a 30-minute scheduled maintenance period on Saturday 18 November 2023.

New release includes rich content editor going live.

Athena TDM will be unavailable due to maintenance on Wednesday 25 October from 5:00pm until 7:00pm BST

Ally will undergo maintenance between 07:00 and 14:00 on Saturday 21st October.

Turnitin will undergo scheduled maintenance on Saturday 28 October 2023, from 9:00am to 9:30am BST.

We have been notified of a planned maintenance period for Vevox, which is scheduled to start at 8:00am BST on Sunday 24 September and will last approximately one hour.

A thirty minute scheduled maintenance window is taking place on Gradescope on Saturday 23 September between 15:00 to 15:30 BST

An eight-hour scheduled maintenance will take place on the Turnitin and Gradescope systems on Saturday 12 August 2023, between 15:00 to 23:00 BST.

A software update will take place on Mediasite, the University's Lecture Capture and Media Management System on Saturday 29 July 2023.

Improvements to PebblePad this month include: PDFs now viewable directly within PebblePad; Activity Log and Collections features now enable a specific tempate as the criteria - this template will automatically be reportable on, without the need to create an assignment for it.

There will be an eight hour scheduled maintenance window taking place on the Turnitin and Gradescope systems on Saturday 12th August 2023 between 15:00 and 23:00 BST

Essential maintenance will take place on Mediasite and VideoLeeds on Saturday 15 July 2023 between 12:00AM – 6:00AM BST.

31 accessibility improvements to PebblePad

The planned upgrade work to move Banner to a cloud-based platform will take place tomorrow, learn how this might affect you.

Minerva will be unavailable for up to 30 minutes on Thursday 15th June between 5:30am and 06:30am (BST) for essential maintenance.

There will be a thirty-minute scheduled maintenance period for Gradescope on Sunday 11 June between 16.00 and 16.30 BST.

Minerva will be unavailable for up to 30 minutes on Thursday 18th May between 5:30am and 06:30am (BST) for essential maintenance.

On Tuesday 31st of January 2023, there will be 10 minutes of potential downtime between 7am and 7:30am whilst PebblePad update their software.

Turnitin has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT

Gradescope has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT. During this period there will be interrupted service.

On Monday 12th December, there will be 10 minutes of potential downtime from 7am whilst PebblePad implement their latest release.

Top Hat has scheduled maintenance on the 27th of November from 06:00 to 09:00 AM. During this maintenance window, Top Hat will be unavailable to all users.

On Monday 31st October there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release.

To resolve an issue where some staff users have reported that they are not able to see the Microsoft Teams link in Minerva modules, the vendor will be carrying out maintenance.

Slight change to PebblePad log-in

Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin's service status page

There will be 30 minutes of potential downtime from 7am whilst PebblePad implement their latest release (2022.6).

Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin's service status page

Minerva will be unavailable for up to 30 minutes on Tuesday 14th June at 3am (BST) for essential maintenance.

Combined student and assessor-initiated submissions to be added to PebblePad.

Minerva will be unavailable for up to 30 minutes on Saturday 14th May at 3am (BST) for essential maintenance.

Minerva will be unavailable for up to 30 minutes on Friday 13th May at 3am (BST) for essential maintenance.

On Wednesday 27th April 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.4). Submission Viewer 2 will now support Asset Approvals. You can now create, edit, delete, release and recall Asset Approvals at every level (1, 2 and 3). Submissions in ATLAS can now be...

Turnitin will be unavailable today between 11:00 and 12:00.

On Wednesday 30th March 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release. Two improvemets have been made to Submission Viewer 2.

On Friday, March 25, between 11:00pm - 01:00am GMT Padlet will be conducting a round of maintenance. During this time, you will not be able to access the Padlet web or mobile apps.

On Monday 21st February 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.2). Two changes are being made. The first will enable you to contact students via the Submissions tab in ATLAS. Choose all students or a selection and send a bulk or individual message. ...

PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated...

LinkedIn Learning will be unavailable Thursday 16 Dec, 10:00-17:00. You won't be able to access LinkedIn Learning during this time.

There will be essential maintenance taking place on the Lecture Capture and Media Management System. During this period the Mediasite Service should be considered 'at risk' but users should still be able to playback recordings.

PebblePad will have a short period of downtime between 7:00am and 7:30am on Thursday, 21st October of around 10 minutes for all users.

Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place. During this time you won’t have access to content.

Mediasite will be upgraded on Saturday 28 August, between 12am and 4am. During this period the Mediasite Service should be considered at risk but users should still be able to playback recordings. Content uploads are not advised as they may take longer than usual to process. You may also need to reload the Media area...

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