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News and Updates

News of new developments across digital education systems, software upgrades or updates, along with any associated maintenance and downtime are shared here - and summarised on the Downtime and Maintenance page to help you keep track. The official Twitter account for IT at the University of Leeds, @ITServicesUoL is also recommended for service status updates, along with the service status page on the IT website.

You can also get these updates directly to your inbox by subscribing to the mailing list. Monthly summaries which provide an overview of the new features, bug-fixes, and improvements made to Digital Education Systems can also be found on the Monthly Digital Education Systems Updates page.

Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.

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Results 251 to 299 of 299

Turnitin Issue 28/02/22 - Update

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The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says 'invalid state' when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the...

Turnitin Issue 28/02/22

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Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says 'invalid or missing state' when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using...

Minerva performance issues - update 23/02

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On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled...

Minerva - performance issues

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Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.

Resolved with workaround - Turnitin Issue reported 15 Feb

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After liaising with the vendor, it is advised that adaptive release settings used on Turnitin assignments must not have a start date that is after the due date in the assignment settings. If the start date set in Minerva is set to be after the assignment due date, then the following error message will appear...

PebblePad Downtime: 21 Feb 22, between 7am & 7:30am

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On Monday 21st February 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.2). Two changes are being made.  The first will enable you to contact students via the Submissions tab in ATLAS.  Choose all students or a selection and send a bulk or individual message. ...

What is StREAM@Leeds and why might I use it?

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As a student at the University of Leeds, you have access to StREAM@Leeds, which helps you to keep track of your engagement, in a similar way to a Fitbit, to help you make the most out of your time at Leeds.

New Padlet Homepage!

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Padlet has a fresh new look! Padlet has updated its Homepage (dashboard). Though it may look different most of the functionality remains unchanged. Users with a Padlet account will now be able to create folders to save their Padlet's to, making it easier to find what you are looking for if you've got lots of...

PebblePad Downtime: 18 Jan 22, between 7am & 7:30am

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PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated...

Minerva Upgrade

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The next phase of the Minerva upgrade project, focusing on improvements to teaching areas, has now begun. Find out more about the changes that are happening and the support available ahead of the 2022/23 academic year.

Welcome to the Digital Education Systems Help Website

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The Digital Education Systems website has now officially launched. It provides task-oriented help and guidance for staff and students on the use of digital learning and teaching systems and virtual classrooms.

Gradescope has changed!

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Instructors are now able create direct links to assignments. The benefit of linking to an assignment directly is that a column within the Grade Centre is created automatically, and the due date appears in the activity stream for students.

Should you create a new Top Hat course for 2021/22?

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Top Hat courses do not rollover automatically, if you used Top Hat in 2020/21 you may find it helpful to take a look at staff article: I used Top Hat last year, do I have to create a new Top Hat course this year?

What's New For September?

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The Digital Education Systems Update newsletter for September 2021 introduces new tools that have been implemented and summarises recent changes to tools and systems.

Mediasite Upgrade – Desktop Recorder to be replaced by new software.

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Mediasite Desktop Recorder will be retired on Friday 27 August and replaced by Mediasite Mosaic. This new application provides access to multiple recording options, and can also be used to bulk upload videos created in other applications to Mediasite. Colleagues are encouraged to start using Mosaic before Mediasite Desktop Recorder is retired – full instructions...

Minerva is changing – August upgrade

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Minerva will be unavailable from 5.00pm on Friday 6 August until Wednesday 11 August while upgrade takes place. Access to other University systems, such as Outlook, OneDrive and Student/Faculty Services, will be unaffected.

Academic Personal Tutoring using ePortfolio and Learning Analytics

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The University of Leeds has procured two new Digital Education systems to support students and staff; an ePortfolio system (PebblePad) and a Learning Analytics system (StREAM@Leeds). These systems will contribute directly to a completely refreshed approach to Academic Personal Tutoring at Leeds and help us to address attainment gaps, student retention and student success. Initial...

New partnership to support Academic Personal Tutoring

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Leeds has chosen Solutionpath as its institutional provider for Learning Analytics. The platform will radically transform the Academic Personal Tutoring experience for both students and staff, providing more contextualised and nuanced student support. The five-year partnership, starting in early 2021, will support the delivery of our vision to enhance Academic Personal Tutoring as part of Leeds...