Turnitin | Digital Education Systems Help

Assignment dates are displaying in the incorrect date format in the Turnitin assignment details information.

The issue with third-party tools in Minerva not loading was caused by global internet issues (AWS - Amazon Web Services). Our supplier for Minerva reports we were affected from 8:10AM - 10:25AM. However, systems are still being monitored until we are confident the issues are fully resolved.

There is currently a global issue impacting access to third-party integrated tools within Minerva.

Our supplier reported that Turnitin was affected by a service degradation which may have affected some users accessing Turnitin between 17:15 and 18:15 BST on 14th October 2025.

Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm BST on Saturday 25 October 2025.

Turnitin will undergo a six-hour maintenance period from 4.00pm to 10.00pm BST on Saturday 9 August 2025.

Some students are finding that they cannot see their Turnitin grades in t

Some students are finding that after submitting their Turnitin assignments, Minerva incorrectly shows the assignment as 'Unopened'. When opening the submission area, the assignment is still listed as submitted in Turnitin.

Our supplier has reported that Turnitin was affected by a service degradation which may have affected some users accessing Turnitin between 10:00am and 1:35pm on 21st May 2025.

Our supplier has reported that Turnitin is affected by a service degradation on which may be affecting some users accessing Turnitin.

Turnitin will undergo a thirty minute maintenance period from 15.00pm to 15.30pm GMT on Saturday 29 March 2025.

There is currently an issue where access to integrated items (e.g. Turnitin and Gradescope) are not being recorded.

Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.

Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.

Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

Our supplier has reported that Turnitin experienced a service degradation on which may have affected some users accessing Turnitin between 21:00 BST 7 August to 17:15 BST 9 August.

Turnitin will undergo an eight-hour maintenance window between 2.00pm to 10.00pm BST on Saturday 17 August 2024.

If you need access to an assignment submitted before 2021/22, you can log a request via the IT website and we can access the content for you.

A new Turnitin Similarity Report integration is now available for Blackboard Assignments. Our guide on using Blackboard Assignment with the Turnitin similarity report integration will provide you with more information.

The supplier has resolved the issue.

Turnitin has experienced a service degradation which may have affected some users accessing Turnitin.

There is a known issue where the “Save settings for future use” checkbox within optional assignment settings may not work as intended.

Turnitin users should no longer experience slowness when uploading submissions, the supplier has resolved the issue.

Turnitin are looking into an issue which is causing users to experience slowness when uploading submissions.

The issue has now been resolved.

Turnitin has experienced a service degradation which may have affected some users accessing Turnitin.

Turnitin will undergo a five-hour maintenance window between 15:00 to 20:00 GMT on Saturday 16 March 2024.

Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.

Our supplier has identified the issue and a fix has been applied to resolve the issue.

There is a known issue with the Turnitin copy assignment feature which is causing users to see an error when attempting to copy multiple assignments.

There will be a four hour maintenance window taking place on the Turnitin system on Saturday 27 January 2024.

Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

The current method used to access Turnitin assignments in Minerva modules from 2021/22 and earlier is no longer available. Turnitin is working on a solution...

Turnitin will undergo a 30-minute scheduled maintenance period on Saturday 18 November 2023.

The Turnitin issues reported earlier today have been resolved. Staff and students should be able to access Turnitin as normal.

Users may be unable to access Turnitin. Turnitin are aware and are working to restore the service to optimal levels.

Turnitin will undergo scheduled maintenance on Saturday 28 October 2023, from 9:00am to 9:30am BST.

A thirty minute scheduled maintenance window is taking place on Gradescope on Saturday 23 September between 15:00 to 15:30 BST

An eight-hour scheduled maintenance will take place on the Turnitin and Gradescope systems on Saturday 12 August 2023, between 15:00 to 23:00 BST.

There will be an eight hour scheduled maintenance window taking place on the Turnitin and Gradescope systems on Saturday 12th August 2023 between 15:00 and 23:00 BST

The Digital Education Systems Team have been informed that there was an unexpected service degradation on Friday 23rd June.

An issue has been identified with submission dates for submissions where the grades have been returned.

We are investigating an intermittent issue where the Turnitin interface is freezing, and grades and comments entered are not being retained.

Our supplier has advised that the issue with downloading digital submission receipts using the Safari web browser has been resolved.

We have received reports that some students are experiencing an issue when trying to download digital submission receipts using the Safari web browser. For the majority of users this is resolved by using a different browser.

Students who receive straight-away email notifications from Minerva are incorrectly receiving "mark cleared" notifications from Turnitin submissions.

The issue affecting Turnitin has now been resolved.

There is an unexpected service issue and users of Turnitin may be experiencing system issues which may have resulted in slowness in generating Similarity Reports.

Turnitin have updated the default class expiry date to twelve months

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