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Turnitin Inbox Display Issue

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Category

There appears to be an issue with the page trying to resize inbox columns when it is above a certain pixel size. Colleagues may see the inbox window rapidly flickering and will be unable to unable open any of the submissions.

Turnitin known issue - Inbox sync error message 26/9/22

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Category

There is a known issue affecting the roster sync of students between Minerva modules and the Turnitin assignment inbox. Staff may see the following error message when attempting to open the assignment inbox. "The membership service encountered some errors. Click here for details Error fetching memberships URL" The issue may affect assignment in modules where...

Resolved: Turnitin Grade Centre Issue

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Category

The issue affecting Grade Centre columns for Turnitin assignments in Original Course View (21/22 modules and earlier) first reported in July and resulting in the column being un-hidden from students after making changes to the assignment settings within the Turnitin interface has been resolved.

Turnitin Grade Centre Issue - July 2022

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Category

Saving Turnitin assignment settings causes an issue where the Grade Centre column is made visible. Please be aware when saving Turnitin settings while a fix is being developed.

Turnitin Issue 28/02/22 - Update

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Category

The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says 'invalid state' when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the...

Turnitin Issue 28/02/22

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Category

Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says 'invalid or missing state' when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using...

Resolved with workaround - Turnitin Issue reported 15 Feb

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Category

After liaising with the vendor, it is advised that adaptive release settings used on Turnitin assignments must not have a start date that is after the due date in the assignment settings. If the start date set in Minerva is set to be after the assignment due date, then the following error message will appear...