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What's happening? We are aware of an issue where some descriptions added to Turnitin submission points are not saving or updating Minerva. Current Status This issue has been reported to Turnitin and they are working on fixing this issue as a matter of urgency. Work around Until Turnitin fix the issue, we ask that if...
Turnitin was affected by an unexpected service incident and which affected users trying to access Turnitin via Minerva between 04:40 BST and 09:27 BST
Turnitin have reported an unexpected service incident which is affecting users trying to access Turnitin via Minerva.
Turnitin will undergo a six hour maintenance period from 16.00 to 22:00 BST on Saturday 18 July 2026.
Our supplier reported that Turnitin was affected by a service issue which may have affected users accessing Turnitin between 01:00 and 02:38 BST on 4th June 2026.
Turnitin have resolved the outage and restored service.
Turnitin have reported an unexpected service incident. We are working with our vendor to investigate and resolve the issue.
Our supplier reported that Turnitin was affected by a service issue which may have affected some users accessing Turnitin between 04:00 and 06:11 BST on 1st April 2026.
Our supplier reported that Turnitin was affected by a service issue which may have affected some users accessing Turnitin between 11:50 and 13:07 GMT on 24th March 2026.
There is an intermittent issue where grades are being posted to gradebook from Turnitin Feedback Studio before the feedback release dates.
Our supplier has reported that Turnitin is affected by a service degradation which may be affecting some users accessing Turnitin.
Turnitin will undergo a four hour maintenance period from 16.00pm to 20:00 GMT on Saturday 7 March 2026.
The supplier has implemented a fix, which has resolved the issue
There is a known issue affecting students attempting to download their digital receipt on Turnitin.
Our supplier reported that Turnitin was affected by a service issue which may have affected some users accessing Turnitin between 16:54 and 18:19 GMT on 27th January 2026.
Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm GMT on Saturday 7 February 2026.
The Turnitin ipad App has been retired. The iOS app was retired by Turnitin on 30th December 2025 and you will need to use Minerva to access Turnitin Feedback Studio on a desktop or laptop device. Turnitin is working on an improved experience for mobile devices in a future version of the product. We apologise...
Some students are finding that the submissions status of their assignment is not updating or they cannot see their Turnitin grades in the gradebook
Our supplier reported that Turnitin was affected by a service issue which may have affected some users accessing Turnitin between 13:40 and 16:50 GMT on 13th November 2025.
Assignment dates are displaying in the incorrect date format in the Turnitin assignment details information.
The issue with third-party tools in Minerva not loading was caused by global internet issues (AWS - Amazon Web Services). Our supplier for Minerva reports we were affected from 8:10AM - 10:25AM. However, systems are still being monitored until we are confident the issues are fully resolved.
There is currently a global issue impacting access to third-party integrated tools within Minerva.
Our supplier reported that Turnitin was affected by a service degradation which may have affected some users accessing Turnitin between 17:15 and 18:15 BST on 14th October 2025.
Planned maintenance of Turnitin will take place from 4.00pm to 10.00pm BST on Saturday 25 October 2025.
Turnitin will undergo a six-hour maintenance period from 4.00pm to 10.00pm BST on Saturday 9 August 2025.
Some students are finding that they cannot see their Turnitin grades in t
Some students are finding that after submitting their Turnitin assignments, Minerva incorrectly shows the assignment as 'Unopened'. When opening the submission area, the assignment is still listed as submitted in Turnitin.
Our supplier has reported that Turnitin was affected by a service degradation which may have affected some users accessing Turnitin between 10:00am and 1:35pm on 21st May 2025.
Our supplier has reported that Turnitin is affected by a service degradation on which may be affecting some users accessing Turnitin.
Turnitin will undergo a thirty minute maintenance period from 15.00pm to 15.30pm GMT on Saturday 29 March 2025.
There is currently an issue where access to integrated items (e.g. Turnitin and Gradescope) are not being recorded.
Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.
Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.
Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.
Our supplier has reported that Turnitin experienced a service degradation on which may have affected some users accessing Turnitin between 21:00 BST 7 August to 17:15 BST 9 August.
Turnitin will undergo an eight-hour maintenance window between 2.00pm to 10.00pm BST on Saturday 17 August 2024.
If you need access to an assignment submitted before 2021/22, you can log a request via the IT website and we can access the content for you.
A new Turnitin Similarity Report integration is now available for Blackboard Assignments. Our guide on using Blackboard Assignment with the Turnitin similarity report integration will provide you with more information.
The supplier has resolved the issue.
Turnitin has experienced a service degradation which may have affected some users accessing Turnitin.
There is a known issue where the “Save settings for future use” checkbox within optional assignment settings may not work as intended.
Turnitin users should no longer experience slowness when uploading submissions, the supplier has resolved the issue.
Turnitin are looking into an issue which is causing users to experience slowness when uploading submissions.
The issue has now been resolved.
Turnitin has experienced a service degradation which may have affected some users accessing Turnitin.
Turnitin will undergo a five-hour maintenance window between 15:00 to 20:00 GMT on Saturday 16 March 2024.
Turnitin will undergo a four-hour maintenance window between 14:00 to 18:00 GMT on Saturday 16 March 2024.
Our supplier has identified the issue and a fix has been applied to resolve the issue.
There is a known issue with the Turnitin copy assignment feature which is causing users to see an error when attempting to copy multiple assignments.