The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 1 May 2023. During this time you can get IT support in a number of ways.
News of new developments across digital education systems, software upgrades or updates, along with any associated maintenance and downtime are shared here - and summarised on the Downtime and Maintenance page to help you keep track. The official Twitter account for IT at the University of Leeds, @ITServicesUoL is also recommended for service status updates, along with the service status page on the IT website.
You can also get these updates directly to your inbox by subscribing to the mailing list. Monthly summaries which provide an overview of the new features, bug-fixes, and improvements made to Digital Education Systems can also be found on the Monthly Digital Education Systems Updates page.
Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.
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PebblePad will be updated on the 2nd May and will include several new features
There is an issue that may intermittently affect staff and students using Minerva. You may find content fails to load or see an error message. Waiting then trying again by refreshing the page may resolve the issue.
The issue causing staff and students to intermittently see errors with content loading in Minerva is now resolved.
There is an issue which may intermittently affect staff and students using Minerva. You may find content fails to load or see an error message. Waiting then trying again by refreshing the page may resolve the issue.
Mark this year’s Global Accessibility Awareness Day by considering the accessibility of, and making changes to your digital content to improve the digital experience for all staff and students across the institution.
The April update to Minerva introduces a new module search function for both staff and students. Improvements have been made to Gradebook, Tests and copying.
The University will be closed for the Easter break between Thursday 6 April and Tuesday 11 April 2023. It will still be possible to log tickets via the IT website, these will be answered when we reopen on Wednesday 12 April.
PebblePad will be updated on the 30th March and will include several new features.
Microsoft has provisionally rolled out premium Teams features to all Microsoft users (not just the University of Leeds) for a grace period.
China Connect is being upgraded between 9am and 12 noon on Tuesday, 14 March. Users should experience minimal impact.
The issue some staff were experiencing when using the filter in the Gradebook grid view filter has been resolved.
Last month, we saw improvements and new features being added to a number of digital education systems.
The March update to Minerva brings improvements to assessment grading, scheduling of announcements, and the ability to control the visibility of module/organisation enrolments to students.
Some staff are seeing an error message when using the Gradebook Grid View Filter.
Students who receive straight-away email notifications from Minerva are incorrectly receiving "mark cleared" notifications from Turnitin submissions.
Within this article you’ll find a background to the Minerva project, a reminder about module content rollover for the 2023/24 academic year, and an opportunity to provide feedback to the Minerva Project Team.
The issue preventing users from logging onto Top Hat has been resolved.
Extra credit option in Tests to be disabled in March.
If you're interested in developing your digital experience and skills, the Jisc Discovery Tool can help.
PebblePad will be updated on the 28th February and will include several new features.
The issue affecting Turnitin has now been resolved.
There is an unexpected service issue and users of Turnitin may be experiencing system issues which may have resulted in slowness in generating Similarity Reports.
The issue with navigating between Group Assignment Submissions in Minerva has been resolved.
Minerva Messages are being incorrectly emailed to people with inactive enrolments in Minerva modules and organisations.
From 20 February you will no longer have the choice to upload new videos to Stream (Classic).
Turnitin have updated the default class expiry date to twelve months
Turnitin have made improvements to the submission interface to accommodate use of smaller screens.
Turnitin have made improvements to the assignment inbox.
Due to an unexpected service degradation on Sunday 5th February, users of Turnitin may have experienced issues with access via the Minerva integration.
The February update to Minerva brings improvements to Tests, Gradebook, Progress Tracking and Groups.
Some users may have experienced issues joining sessions today, if you are experiencing issues, refreshing your browser can help.
There is an intermittent issue, which is affecting some users, where a grade entered in the Turnitin Feedback Studio is not being posted to the module Gradebook in Minerva.
Gradescope new Section Management features provide options for customising and managing assignments for module groups
Frequent visitors to this site may notice it looks a little different following a recent update focusing on improving
the browsing experience for users with visual impairments.
On Tuesday 31st of January 2023, there will be 10 minutes of potential downtime between 7am and 7:30am whilst PebblePad update their software.
Some Collaborate recordings made on the 18th of January may not contain whiteboard content shared during the session
The issue affecting Turnitin has now been resolved.
There is an unexpected service issue and users of Turnitin may be experiencing system issues.
When using the arrows to move back and forth between group assignment submissions from the Gradebook, the submission file does not update, making it seem that the groups all submitted the same file.
Turnitin has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT
The issue affecting Minerva Class Teams is now resolved.
Staff are currently unable to create new Minerva Class Teams via Minerva modules and organisations. Direct links to Minerva Class Teams are also not displaying in Minerva at present.
The January update to Minerva introduces updates to Messages, Tests, Gradebook and Discussions.
Colleagues in OD&PL are offering PebblePad training sessions week commencing the 9th of January 2023.
Gradescope has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT. During this period there will be interrupted service.
Discover how to set up a PebblePad workspace and assignment from a Minerva module or organisation, allowing the capture of your Minerva student cohort and enable grades to pass back to the Minerva Gradebook
Explore some of the integrated assistive technology of the Office 365 package. This includes, Teams, Word and PowerPoint This remote event is open to all students and staff.
On Monday 12th December, there will be 10 minutes of potential downtime from 7am whilst PebblePad implement their latest release.
The December update to Minerva introduces updates to drag and drop, reporting on student progress, question banks, and more, along with a new anticipated feature: module links.