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News and Updates

News of new developments across digital education systems, software upgrades or updates, along with any associated maintenance and downtime are shared here - and summarised on the Downtime and Maintenance page to help you keep track. The official Twitter account for IT at the University of Leeds, @ITServicesUoL is also recommended for service status updates, along with the service status page on the IT website.

You can also get these updates directly to your inbox by subscribing to the mailing list. Monthly summaries which provide an overview of the new features, bug-fixes, and improvements made to Digital Education Systems can also be found on the Monthly Digital Education Systems Updates page.

Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.

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Results 101 to 150 of 268

IT support over the forthcoming Bank Holiday

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The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 1 May 2023. During this time you can get IT support in a number of ways.

Minerva - Update on Intermittent Issues

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Category

There is an issue that may intermittently affect staff and students using Minerva. You may find content fails to load or see an error message. Waiting then trying again by refreshing the page may resolve the issue.

Minerva - Intermittent Issues

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Category

There is an issue which may intermittently affect staff and students using Minerva. You may find content fails to load or see an error message. Waiting then trying again by refreshing the page may resolve the issue.

Technical support over the Easter period

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The University will be closed for the Easter break between Thursday 6 April and Tuesday 11 April 2023. It will still be possible to log tickets via the IT website, these will be answered when we reopen on Wednesday 12 April.

Microsoft Teams Premium

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Microsoft has provisionally rolled out premium Teams features to all Microsoft users (not just the University of Leeds) for a grace period.

Minerva Modules 2023/24 and Your Feedback

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Within this article you’ll find a background to the Minerva project, a reminder about module content rollover for the 2023/24 academic year, and an opportunity to provide feedback to the Minerva Project Team.

Improving the accessibility of the site

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Category

Frequent visitors to this site may notice it looks a little different following a recent update focusing on improving
the browsing experience for users with visual impairments.