News and Updates

News of new developments across Digital Education Systems, software upgrades or updates, along with any associated maintenance and downtime are shared here - and summarised on the Downtime and Maintenance page to help you keep track. Service issues that may prevent you from using a particular Digital Education System or functionality are also shared on this page, and on our Twitter account @DESystemsUoL. You can also get these updates directly to your inbox by subscribing to the mailing list.

The official Twitter account for IT at the University of Leeds, @ITServicesUoL is also recommended for service status updates, along with their service status web page.

Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.

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There is currently an issue where users may not be able to upload files within Minerva intermittently.

The October update to Minerva introduces the staff view of progress tracking functionality in Ultra Course View modules. There also improvements to Tests and the rendering of Math Formulas.

Mediasite is experiencing performance issues including missing functionality and permissions issues.

There is a known issue affecting the roster sync of students between Minerva modules and the Turnitin assignment inbox. Staff may see the following error message when attempting to open the assignment inbox. "The membership service encountered some errors. Click here for details Error fetching memberships URL" The issue may affect assignment in modules where...

Top Hat has scheduled maintenance on the following dates and times: September 25, 2022 from 06:00am - 09:00am GMT October 2, 2022 from 06:00am - 09:00am GMT October 9, 2022 from 06:00am - 09:00am GMT During this maintenance window, Top Hat will be unavailable to all users. If you have any questions please contact the...

Staff can now create Microsoft Class Teams directly within Minerva Ultra Course View modules and organisations.

The new LeedsforLife systems – PebblePad, StREAM@Leeds and Microsoft Bookings with me – will support APT in their roles. There are currently three training options available.

The ability to create Microsoft Class Teams will be made available to staff on Tuesday 20th September.

Information on resources and support to assist staff and students in the transition to Minerva Ultra Course View.

A recent Minerva update now means you can create Groups Sets and add members via CSV upload.

The next series of PebblePad training sessions start week commencing the 5 September

The September update to Minerva introduces new features and improvements to existing functionality with a focus on assessment and accessibility features. New features Assessment Grade overrides are now included in Grade History downloads. Blackboard Rubrics can be copied from Original (used for 21/22 modules and earlier) and Ultra Course View modules. New Ally alternative format...

Gradescope have introduced a new look to the Create Assignment workflow. Create Assignments has moved to a separate page to provide instructors more screen space and allow more space for upcoming section management features. Gradescope guidance has been updated to reflect this change.

Top Hat has updated the navigation header for all staff and students. All functionalities of the old header remain, this update is for a fresh new look! Old Top Hat Header: New Top Hat Header: The biggest change to note is the location of the Course Settings and the Add Educator button no longer sits...

The issue affecting Grade Centre columns for Turnitin assignments in Original Course View (21/22 modules and earlier) first reported in July and resulting in the column being un-hidden from students after making changes to the assignment settings within the Turnitin interface has been resolved.

Details of the August update to Minerva. Introducing new features and improvements to existing functionality with a focus on Tests.

Since the new LeedsforLife systems (PebblePad, StREAM and MS Bookings) were launched in autumn 2021, many of you have been in touch to tell us about some changes you’d like to see.

The unexpected service issue affecting Turnitin has now been resolved.

Turnitin have reported an unexpected service incident issue with their service. For continued updates, you can track the issue using Turnitin’s service status: https://turnitin.statuspage.io/

New simulation labs have been released in Labster this month covering organic chemistry and anatomy and physiology.

Saving Turnitin assignment settings causes an issue where the Grade Centre column is made visible. Please be aware when saving Turnitin settings while a fix is being developed.

The July update to Minerva introduces new features and improvements to existing functionality with a focus on assessment, grading, module content and accessibility. Some issues with copying content have also been resolved.

Slight change to PebblePad log-in

Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin's service status page

To resolve an issue where data feeds did not run on the 24 June, the vendor will be carrying out maintenance.

There will be 30 minutes of potential downtime from 7am whilst PebblePad implement their latest release (2022.6).

Turnitin will be unavailable for scheduled maintenance from midnight to 8am (BST) on 9 July. You can find out further details via Turnitin's service status page

Turnitin has introduced new functionality where Grade Centre columns are unhidden when the Feedback Release Date is reached.

From the 27th of June, all users will notice that Microsoft Teams meeting recordings are no longer automatically saved to Microsoft Stream, they will be saved to the either OneDrive or SharePoint. The way you create, start, and take part in Teams meetings will not change. Essentially, this change affects: Where a meeting recording is...

Minerva will be unavailable for up to 30 minutes on Tuesday 14th June at 3am (BST) for essential maintenance.

The University’s Reading List tool is changing ahead of the 2022/23 academic year. Support sessions and demos are available for tutors to update their reading lists using the new system. The new Leeds Reading List system is available in Minerva Ultra from Thursday 9 June, with all previous reading lists transferred over to the new system....

Ultra Course View modules will be available from Thursday 9 June, along with support to assist in the transition over the summer period.

Instructors can now improve the accessibility of content within Collaborate sessions by creating captions for recorded modules.

The issue reported on 24/05/2022, which affected the ability to disable/enable the Top Hat gradebook has now been resolved. If you are still experiencing any issues, contact the IT Help Desk.

Information about the upcoming move to Ultra Course View, with details on training resources and support.

Resolved - Minerva issues reported 17 May

In an attempt to resolve the recent issues with Minerva, our vendor will apply a fix overnight. The fix will be applied on Wednesday 25 May 02:00-05:00 BST.

It is currently not possible to disable/enable the Top Hat Gradebook from the Top Hat course settings panel. Checking or unchecking the box and pressing Save does not result in your change being saved.

Combined student and assessor-initiated submissions to be added to PebblePad.

Minerva is continuing to experience performance issues. In an attempt to resolve these issues, our vendor will apply a fix overnight. The fix will be applied on Saturday 21 May 02:00-05:00 BST.

Minerva is currently experiencing performance issues affecting Activity Stream, content copying and emails from announcements.

As reported on 17 May, Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations. To resolve these issues, our vendor will apply a fix overnight.

Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations.

Minerva will be unavailable for up to 30 minutes on Saturday 14th May at 3am (BST) for essential maintenance.

Minerva will be unavailable for up to 30 minutes on Friday 13th May at 3am (BST) for essential maintenance.

Thursday 19 May 2022 marks the annual Global Accessibility Awareness Day (GAAD), and as part of our commitment to inclusive and accessible education, we are participating in the Blackboard Ally ‘Fix Your Content Day’.

Users may have found that a server error message appeared when trying to submit or access Turnitin papers today, Turnitin have reported that this issue has now been resolved

Turnitin have reported an issue with their service. This may impact students who are trying to submit their assessments.

Frequently asked questions regarding the move to Minerva Ultra Course View, along with information on how you can keep up-to-date on project developments.

Thursday May 19th 2022 marks the annual Global Accessibility Awareness Day (GAAD), and as part of our commitment to inclusive and accessible education, we are participating in the Blackboard Ally ‘Fix Your Content Day’.

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