News and Updates

The latest updates on developments across digital education systems are detailed below along with service information on our dedicated Downtime and Maintenance page.

You can also find status updates from Digital Education Systems on Bluesky at desystemsleeds.bsky.social and at the IT service status page for wider University IT updates.

You can also get these updates directly to your inbox by subscribing to the mailing list. Monthly summaries which provide an overview of the new features, bug-fixes, and improvements made to Digital Education Systems can also be found on the Monthly Digital Education Systems Updates page.

Clicking on a category (shown to the right of the post date) allows you to filter this list to a specific category to help you find related articles easily.

Results 301 to 350 of 369

Information about the upcoming move to Ultra Course View, with details on training resources and support.

Resolved - Minerva issues reported 17 May

In an attempt to resolve the recent issues with Minerva, our vendor will apply a fix overnight. The fix will be applied on Wednesday 25 May 02:00-05:00 BST.

Combined student and assessor-initiated submissions to be added to PebblePad.

Minerva is continuing to experience performance issues. In an attempt to resolve these issues, our vendor will apply a fix overnight. The fix will be applied on Saturday 21 May 02:00-05:00 BST.

Minerva is currently experiencing performance issues affecting Activity Stream, content copying and emails from announcements.

As reported on 17 May, Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations. To resolve these issues, our vendor will apply a fix overnight.

Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations.

Minerva will be unavailable for up to 30 minutes on Saturday 14th May at 3am (BST) for essential maintenance.

Minerva will be unavailable for up to 30 minutes on Friday 13th May at 3am (BST) for essential maintenance.

Thursday 19 May 2022 marks the annual Global Accessibility Awareness Day (GAAD), and as part of our commitment to inclusive and accessible education, we are participating in the Blackboard Ally ‘Fix Your Content Day’.

Users may have found that a server error message appeared when trying to submit or access Turnitin papers today, Turnitin have reported that this issue has now been resolved

Turnitin have reported an issue with their service. This may impact students who are trying to submit their assessments.

Frequently asked questions regarding the move to Minerva Ultra Course View, along with information on how you can keep up-to-date on project developments.

Thursday May 19th 2022 marks the annual Global Accessibility Awareness Day (GAAD), and as part of our commitment to inclusive and accessible education, we are participating in the Blackboard Ally ‘Fix Your Content Day’.

On Wednesday 27th April 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.4). Submission Viewer 2 will now support Asset Approvals. You can now create, edit, delete, release and recall Asset Approvals at every level (1, 2 and 3). Submissions in ATLAS can now be...

Turnitin is now available to all staff and students.

Turnitin will be unavailable today between 11:00 and 12:00.

Some users may currently experience issues when marking with Turnitin Feedback Studio.

On Wednesday 30th March 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release. Two improvemets have been made to Submission Viewer 2.

On Friday, March 25, between 11:00pm - 01:00am GMT Padlet will be conducting a round of maintenance. During this time, you will not be able to access the Padlet web or mobile apps.

Dates to note in relation to Minerva Ultra Course View, along with information on training and resources.

Turnitin have released a fix for any assignments affected where grades are not syncing with the Grade Centre.

There is currently a known issue where some Turnitin assignment grades are not syncing with the module Grade Centre, despite the feedback release date having passed.

A new eLearning resource is now available for colleagues, providing a high-level overview of forthcoming changes within Minerva. 

The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says 'invalid state' when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the...

Auto cleanup of Minerva module/organisation archives and exports.

Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says 'invalid or missing state' when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using...

On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled...

Our vendor has now applied a fix. We believe this has resolved the issue but will continue to monitor the service. Apologies for any inconvenience caused by this disruption.

Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.

After liaising with the vendor, it is advised that adaptive release settings used on Turnitin assignments must not have a start date that is after the due date in the assignment settings. If the start date set in Minerva is set to be after the assignment due date, then the following error message will appear...

The issues accessing files in Minerva have been resolved.

On Monday 21st February 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.2). Two changes are being made. The first will enable you to contact students via the Submissions tab in ATLAS. Choose all students or a selection and send a bulk or individual message. ...

Some users may currently having problems accessing Turnitin from Minerva.

New PebblePad training dates are now available with sessions starting next week on Monday 14 February with Introduction to PebblePad

Turnitin service disruption on Tuesday 8th February.

As a student at the University of Leeds, you have access to StREAM@Leeds, which helps you to keep track of your engagement, in a similar way to a Fitbit, to help you make the most out of your time at Leeds.

The data extracts issue with Reading List updates, Academic Integrity, and Security Essentials results has been resolved.

Work will take place to delete 08/09 to 13/14 modules from Minerva on the 7th of February.

There is an ongoing issue with extracting Academic Integrity, Security Essentials Training & Reading Lists data from Minerva.

Padlet has a fresh new look! Padlet has updated its Homepage (dashboard). Though it may look different most of the functionality remains unchanged. Users with a Padlet account will now be able to create folders to save their Padlet's to, making it easier to find what you are looking for if you've got lots of...

PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated...

Minerva will be unavailable on Friday 7th January at 3am for 1 minute to carry out essential maintenance.

Work will take place to delete 08/09 to 13/14 modules from Minerva on the 7th of February 2022.

LinkedIn Learning will be unavailable Thursday 16 Dec, 10:00-17:00. You won't be able to access LinkedIn Learning during this time.

Changes to the design of PebblePad ATLAS.

Some users have reported 404 or resource not found errors when opening files in Minerva. Please read the post for further information and suggested workarounds.

There will be essential maintenance taking place on the Lecture Capture and Media Management System. During this period the Mediasite Service should be considered 'at risk' but users should still be able to playback recordings.

The next phase of the Minerva upgrade project, focusing on improvements to teaching areas, has now begun. Find out more about the changes that are happening and the support available ahead of the 2022/23 academic year.

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