Turnitin: Intermittent Issue
We are investigating an intermittent issue where the Turnitin interface is freezing, and grades and comments entered are not being retained.
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We are investigating an intermittent issue where the Turnitin interface is freezing, and grades and comments entered are not being retained.
If you've been set digital assessments, take a look at our tips on submitting online assessed work.
There will be a thirty-minute scheduled maintenance period for Gradescope on Sunday 11 June between 16.00 and 16.30 BST.
Our supplier has advised that the issue with downloading digital submission receipts using the Safari web browser has been resolved.
Over the past few months, Digital Education Student Ambassadors have written blog pieces on a range of different topics.
The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 29 and Tuesday 30 May 2023. During this time you can get IT support in a number of ways.
We have received reports that some students are experiencing difficulties when opening Gradescope assignments.
Due to an urgent technical fix, the learning analytics system (StREAM@Leeds) will be taken offline for around 15 minutes between 3:30pm and 4:30pm.
Information to help you prepare your 2023/24 module areas, including support and guidance for content copying, and a summary of key updates to Minerva functionality since June 2022.
Due to an urgent technical fix, the learning analytics system (StREAM@Leeds) will be taken offline for around 15 minutes between 4:30pm and 5pm.
We have received reports that some students are experiencing an issue when trying to download digital submission receipts using the Safari web browser. For the majority of users this is resolved by using a different browser.
Minerva will be unavailable for up to 30 minutes on Thursday 18th May between 5:30am and 06:30am (BST) for essential maintenance.
Would you like to learn more about making your content accessible? Take a look at Jenny Brady's new blog PDFs and accessibility: I learnt the hard way, so you don’t have to!
The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 8 May 2023. During this time you can get IT support in a number of ways.
The issue where Minerva messages were incorrectly sent to people with inactive enrolments has been resolved.
The University, and the IT Service Desk, will be closed during the Bank Holiday on Monday 1 May 2023. During this time you can get IT support in a number of ways.
Mark this year’s Global Accessibility Awareness Day by considering the accessibility of, and making changes to your digital content to improve the digital experience for all staff and students across the institution.
The April update to Minerva introduces a new module search function for both staff and students. Improvements have been made to Gradebook, Tests and copying.
The University will be closed for the Easter break between Thursday 6 April and Tuesday 11 April 2023. It will still be possible to log tickets via the IT website, these will be answered when we reopen on Wednesday 12 April.
Microsoft has provisionally rolled out premium Teams features to all Microsoft users (not just the University of Leeds) for a grace period.
China Connect is being upgraded between 9am and 12 noon on Tuesday, 14 March. Users should experience minimal impact.
The issue some staff were experiencing when using the filter in the Gradebook grid view filter has been resolved.
Last month, we saw improvements and new features being added to a number of digital education systems.
The March update to Minerva brings improvements to assessment grading, scheduling of announcements, and the ability to control the visibility of module/organisation enrolments to students.
Some staff are seeing an error message when using the Gradebook Grid View Filter.
Students who receive straight-away email notifications from Minerva are incorrectly receiving "mark cleared" notifications from Turnitin submissions.
Within this article you’ll find a background to the Minerva project, a reminder about module content rollover for the 2023/24 academic year, and an opportunity to provide feedback to the Minerva Project Team.
The issue preventing users from logging onto Top Hat has been resolved.
Extra credit option in Tests to be disabled in March.
If you're interested in developing your digital experience and skills, the Jisc Discovery Tool can help.
The issue affecting Turnitin has now been resolved.
There is an unexpected service issue and users of Turnitin may be experiencing system issues which may have resulted in slowness in generating Similarity Reports.
Minerva Messages are being incorrectly emailed to people with inactive enrolments in Minerva modules and organisations.
From 20 February you will no longer have the choice to upload new videos to Stream (Classic).
Due to an unexpected service degradation on Sunday 5th February, users of Turnitin may have experienced issues with access via the Minerva integration.
Some users may have experienced issues joining sessions today, if you are experiencing issues, refreshing your browser can help.
There is an intermittent issue, which is affecting some users, where a grade entered in the Turnitin Feedback Studio is not being posted to the module Gradebook in Minerva.
Frequent visitors to this site may notice it looks a little different following a recent update focusing on improving
the browsing experience for users with visual impairments.
Some Collaborate recordings made on the 18th of January may not contain whiteboard content shared during the session
The issue affecting Turnitin has now been resolved.
There is an unexpected service issue and users of Turnitin may be experiencing system issues.
When using the arrows to move back and forth between group assignment submissions from the Gradebook, the submission file does not update, making it seem that the groups all submitted the same file.
Turnitin has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT
The issue affecting Minerva Class Teams is now resolved.
Staff are currently unable to create new Minerva Class Teams via Minerva modules and organisations. Direct links to Minerva Class Teams are also not displaying in Minerva at present.
Colleagues in OD&PL are offering PebblePad training sessions week commencing the 9th of January 2023.
Gradescope has scheduled maintenance from Saturday 14th January 2023, 17:00 to Sunday 15th January 01:00 GMT. During this period there will be interrupted service.
Discover how to set up a PebblePad workspace and assignment from a Minerva module or organisation, allowing the capture of your Minerva student cohort and enable grades to pass back to the Minerva Gradebook
Explore some of the integrated assistive technology of the Office 365 package. This includes, Teams, Word and PowerPoint This remote event is open to all students and staff.
Top Hat has scheduled maintenance on the 27th of November from 06:00 to 09:00 AM. During this maintenance window, Top Hat will be unavailable to all users.