Changes to Minerva – Ultra Course View eLearning Resource
A new eLearning resource is now available for colleagues, providing a high-level overview of forthcoming changes within Minerva.
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Turnitin Issue 28/02/22 - Update
The following advice had been given to us by Turnitin, who advise that this issue is likely caused by the privacy settings enabled in your browser. If you see an error message that says 'invalid state' when trying to launch Turnitin, please use the following the steps to ensure that your preferred browser reflects the...
Automatic cleanup of archive and exports in Minerva
Auto cleanup of Minerva module/organisation archives and exports.
Turnitin Issue 28/02/22
Some users may find that they are currently unable to access Turnitin assignments. Most will see an error that says 'invalid or missing state' when they try to click on an assignment. This issue has been reported to Turnitin and we will provide an update when it is fixed. In the meantime, please try using...
Minerva performance issues - update 23/02
On Tuesday 22 February Minerva experienced issues from approximately 16:05-16:45. A second related incident occurred at 18:20-18:30, although users may have noticed slow performance immediately after this time period. Our vendor has identified the root cause of the issue to be the module catalogue link in the module menu. Therefore, this link has been disabled...
Minerva performance issues - update
Our vendor has now applied a fix. We believe this has resolved the issue but will continue to monitor the service. Apologies for any inconvenience caused by this disruption.
Minerva - performance issues
Minerva is currently experiencing performance issues. We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies for this issue with the service. We will post an update as soon as possible.
Resolved with workaround - Turnitin Issue reported 15 Feb
After liaising with the vendor, it is advised that adaptive release settings used on Turnitin assignments must not have a start date that is after the due date in the assignment settings. If the start date set in Minerva is set to be after the assignment due date, then the following error message will appear...
Resolved: Errors accessing files in Minerva
The issues accessing files in Minerva have been resolved.
PebblePad Downtime: 21 Feb 22, between 7am & 7:30am
On Monday 21st February 2022, there will be 30 minutes of potential downtime from 7 am whilst PebblePad implement their latest release (2022.2). Two changes are being made. The first will enable you to contact students via the Submissions tab in ATLAS. Choose all students or a selection and send a bulk or individual message. ...
Turnitin Issue
Some users may currently having problems accessing Turnitin from Minerva.
New Staff PebblePad training dates
New PebblePad training dates are now available with sessions starting next week on Monday 14 February with Introduction to PebblePad
Resolved – Turnitin service disruption
Turnitin service disruption on Tuesday 8th February.
What is StREAM@Leeds and why might I use it?
As a student at the University of Leeds, you have access to StREAM@Leeds, which helps you to keep track of your engagement, in a similar way to a Fitbit, to help you make the most out of your time at Leeds.
Resolved – Minerva data extracts
The data extracts issue with Reading List updates, Academic Integrity, and Security Essentials results has been resolved.
Reminder: Deletion of Minerva modules from 2008/09 to 2013/14
Work will take place to delete 08/09 to 13/14 modules from Minerva on the 7th of February.
Issues with Minerva data extracts for Academic Integrity, Security Essentials Training & Reading Lists
There is an ongoing issue with extracting Academic Integrity, Security Essentials Training & Reading Lists data from Minerva.
PebblePad Downtime: 18 Jan 22, between 7am & 7:30am
PebblePad will have a short period of downtime between 07:00am and 07:30am on Thursday, 21st October (the downtime is likely to be around 10 minutes). Who is affected? All staff and student users of PebblePad will not be able to access the system during this time. Why is this downtime happening? PebblePad is being updated...
Minerva maintenance – Friday 7th January at 3am
Minerva will be unavailable on Friday 7th January at 3am for 1 minute to carry out essential maintenance.
Deletion of Minerva modules from 2008/09 to 2013/14
Work will take place to delete 08/09 to 13/14 modules from Minerva on the 7th of February 2022.
Linkedin Learning Downtime: 16 Dec 21, between 10am & 5pm
LinkedIn Learning will be unavailable Thursday 16 Dec, 10:00-17:00. You won't be able to access LinkedIn Learning during this time.
Errors when accessing files in Minerva
Some users have reported 404 or resource not found errors when opening files in Minerva. Please read the post for further information and suggested workarounds.
Mediasite maintenance taking place Saturday 27th Nov 1am-4am
There will be essential maintenance taking place on the Lecture Capture and Media Management System. During this period the Mediasite Service should be considered 'at risk' but users should still be able to playback recordings.
Minerva Upgrade
The next phase of the Minerva upgrade project, focusing on improvements to teaching areas, has now begun. Find out more about the changes that are happening and the support available ahead of the 2022/23 academic year.
Digital tools for students - a quick reference guide
Find out about the Digital Tools Guide for students - an introduction to the digital learning tools that are available at the University of Leeds.
Using the Top Hat Concierge Service to get help setting up January assessments
Due to Christmas and New Year closures, please submit your requests to the Concierge Service no later than the 10th of December 2021 to ensure that content is returned to you within the standard 14 day turnaround time.
Using Collaborate Ultra in 21/22? Don't forget to add the link to your Minerva module
If you intend to use Collaborate Ultra for your 2021/22 teaching please remember to add a link it to in your Minerva module/org, as it will not automatically roll over.
Welcome to the Digital Education Systems Help Website
The Digital Education Systems website has now officially launched. It provides task-oriented help and guidance for staff and students on the use of digital learning and teaching systems and virtual classrooms.
LeedsforLife – Guides and Support Material
This site contains a growing number of self-help guides, FAQ’s and links to related content for users of the Academic Personal Tutorial (APT) workbook which is hosted in PebblePad.
Should you create a new Top Hat course for 2021/22?
Top Hat courses do not rollover automatically, if you used Top Hat in 2020/21 you may find it helpful to take a look at staff article: I used Top Hat last year, do I have to create a new Top Hat course this year?
What's New For September?
The Digital Education Systems Update newsletter for September 2021 introduces new tools that have been implemented and summarises recent changes to tools and systems.
Minerva upgrade begins 5pm today (Friday 6th August)
Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place. During this time you won’t have access to content.
Minerva is changing – August upgrade reminder
Minerva is being upgraded to the latest version of Blackboard at the beginning of August. Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place.
Support for staff delivering teaching using Live Streaming
Around 90 teaching rooms will be equipped with live streaming capability across campus from September 2021.
Changes to where Teams meeting recordings are stored has been deferred
Teams meetings will continue to save to Stream during 2021 as Microsoft is allowing us to defer the change to 2022.
Mediasite Possible Disruption: 28 Aug 21, between 12am & 4am
Mediasite will be upgraded on Saturday 28 August, between 12am and 4am. During this period the Mediasite Service should be considered at risk but users should still be able to playback recordings. Content uploads are not advised as they may take longer than usual to process. You may also need to reload the Media area...
Minerva is changing - training sessions available
Minerva will be upgraded to the latest version of Blackboard over the summer period, we have scheduled sessions for staff where key changes will be demonstrated.
Minerva is changing – August upgrade
Minerva will be unavailable from 5.00pm on Friday 6 August until Wednesday 11 August while upgrade takes place. Access to other University systems, such as Outlook, OneDrive and Student/Faculty Services, will be unaffected.
Create and Share Digital Content Workshops
OD&PL are offering two workshops on Creating and Sharing Content. Colleagues who have not yet migrated to Mediasite Mosaic may find these short workshops helpful.