Minerva | Page 2 | Digital Education Systems Help

In Minerva, there is currently an issue with the option to create recordings from Announcements.

The method of linking from Minerva to Microsoft Class Teams has been updated.

On Wednesday, 10 September 2025, a global issue affected access to third-party integrated tools within Minerva. Staff and students may have experienced difficulties using these tools from around 12:00 PM until full service was restored at approximately 6:00 PM BST.

In the September update, there are new styling options for Minerva Documents, more options to improve the management of test questions, a minor change to Announcement creation and some improvements to group marking features for group submissions to Blackboard Assignments and Tests. Early in September, MathJax was also implemented in Minerva to render LaTeX.

A new MathJax integration now renders any LaTeX entered in the Minerva content editor.

Minerva experienced a service disruption between 8:56-9:02 pm and 9:59-10:03 pm on 7th August. Full availability has since been restored.

In the August update, there is a new table of contents in Learning Modules for students, a new method for creating video/audio in Announcements, an AI option to help you format Minerva Documents and some minor changes to copying integrated assessment tools. Later in August, there will be a change to how LaTeX is rendered in Minerva.

The method of linking from Minerva to Microsoft Teams is being updated by our suppliers. Read about what this means for your teaching and how to troubleshoot any issues.

The way LaTeX is rendered will change in Minerva w/c 25 August (after resits). A new MathJax integration will instead render any LaTeX entered in the Minerva content editor

Turnitin will undergo a six-hour maintenance period from 4.00pm to 10.00pm BST on Saturday 9 August 2025.

In the July update, there is a new Activity page for staff, a new option to add captions to images in Minerva Documents and the option to create Test Question Banks via QTI. It is also now possible to see which students have reviewed Announcements in your Minerva modules and, for colleagues who utilise Blackboard Group Assignments, navigation is improved. Finally, the option for configuring Progress Tracking has moved to Module Settings.

In the June update, there is a new Jumbled Sentence question in Blackboard Test, some Gradebook improvements and a new Discussion activity indicator.
There are also some updates to Annotate (the inline marking tool for Blackboard Assignment).

All modules due to run in 2025/26 have been created in Minerva and are now ready for population.

Some students are finding that they cannot see their Turnitin grades in t

Some students are finding that after submitting their Turnitin assignments, Minerva incorrectly shows the assignment as 'Unopened'. When opening the submission area, the assignment is still listed as submitted in Turnitin.

In the May update, there are changes relating to assessment tools and Discussions. There is also an improvement to the recently released AI Conversation tool.

AI Conversation is a new tool using artificial intelligence which supports student learning through interactive role-play scenarios.

We have received reports of issues affecting users accessing Minerva via Safari version 16.3. This may be related to older versions of the Apple operating system (OS) and the Safari browser.

Gradescope will undergo a one hour maintenance period from 16.00pm to 17:00pm BST on Saturday 29 March 2025.

In the April update, there are changes to Gradebook to indicate whether students have reviewed assessment feedback, Group Assignments, and a new print option for Minerva Documents. There are also changes to Ally alternative formats in relation to maths notation.

An issue reported on the 18 March where module banner images were not loading has been resolved.

Turnitin will undergo a thirty minute maintenance period from 15.00pm to 15.30pm GMT on Saturday 29 March 2025.

In January we reported an issue with the Activity Log in Minerva modules - access to integrated platforms (e.g. Turnitin and Gradescope) was not being recorded in the Activity Log. This issue was resolved by our supplier on 7 March 2025.

There is an issue in Minerva where module Banner images and Learning Module thumbnails may fail to load.

An upgrade to the Module catalogue has impacted existing module catalogue links in Minerva.

In the March update there are changes to rubrics in Blackboard Assignment, module settings, the AI Design Assistant tools and release conditions.

Gradescope experienced an unexpected service disruption affecting Gradescope Code Autograders on Thursday 6th March between 11:00 and 15:00 GMT.

Gradescope is experiencing unexpected service disruption which is affecting Gradescope Code Autograders.

Gradescope will undergo a one-hour maintenance window between 15:00 to 16:00 GMT on Saturday 15 March 2025.

The February update introduces changes to Blackboard Assignment, rendering of files, image options in Minerva Documents, Group creation, and the AI Design Assistant.

There is currently an issue where access to integrated items (e.g. Turnitin and Gradescope) are not being recorded.

An issue with the recording tool (as reported in December) is now confirmed as resolved by our supplier.

The January update introduces changes to how Minerva modules are made available to students. There are also changes to Gradebook, the AI Design Assistant and Conditional Release.

On Tuesday, 3rd December 2024, a global issue impacted access to third-party integrated tools within Minerva. Staff and students may have experienced difficulties accessing these tools between 07:26 AM and 11:00 AM GMT.

Turnitin will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025.

Gradescope will undergo a four-hour maintenance window between 16:00 to 20:00 GMT on Saturday 18 January 2025

In Minerva there is a recording tool which can be used to create recordings directly in modules and organisations. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.

The December update introduces an improvement to Learning Module navigation, new discussion posts and late assignment submissions are now easier to identify. There is also a fix to an accessibility issue with images in Minerva Documents.

We are aware of a global issue which means that staff and students may not be unable to access certain tools in Minerva.

Minerva will be unavailable on Friday 29 November from 12:30am to 6:30am (GMT) due to essential maintenance.

The November update introduces an improvement to the file submission process for Blackboard Assignment. There are also some changes to the Print Tests functionality and a new option to download the Activity Log. The Minerva Document content item was also recently updated.

Find out how the Digital Education Service gather feedback from staff and students on Minerva to ensure its continuous improvement.

Our supplier has introduced significant updates to Minerva Documents, providing enhanced options for content design and interactivity.

Our supplier has advised that work is complete to prevent emails from Minerva experiencing delays. They will continue to monitor email delivery to check there are no further issues.

Our supplier is working to resolve this issue which began on Monday 7 October. Until this work is complete, there may still be periods where emails are delayed.

Our supplier has informed us that emails from Minerva may experience delays. This issue began on Monday 7 October and they are working to resolve the issue as soon as possible. Apologies for any inconvenience caused.

The October update introduces a new option to have email notifications for followed Discussions. There are also updates to how leavers show in the Gradebook and AI options for Question Banks. Recently, a change to how module staff appear on the module content page has been made. A known issue with the Gradebook Overview is also resolved.

The September update introduces changes to the layout of module pages and some new Gradebook functionality.

The August update introduces improvements to Blackboard Assignments, Forms, conditional availability and options to follow Discussions.

CampusPress will undergo essential maintenance between Monday 19 August and Friday 24 August 2024.

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