News | Digital Education Systems Help

Minerva experienced a service disruption between 8:56-9:02 pm and 9:59-10:03 pm on 7th August. Full availability has since been restored.

In the August update, there is a new table of contents in Learning Modules for students, a new method for creating video/audio in Announcements, an AI option to help you format Minerva Documents and some minor changes to copying integrated assessment tools. Later in August, there will be a change to how LaTeX is rendered in Minerva.

The method of linking from Minerva to Microsoft Teams is being updated by our suppliers. Read about what this means for your teaching and how to troubleshoot any issues.

The way LaTeX is rendered will change in Minerva w/c 25 August (after resits). A new MathJax integration will instead render any LaTeX entered in the Minerva content editor

In the July update, there is a new Activity page for staff, a new option to add captions to images in Minerva Documents and the option to create Test Question Banks via QTI. It is also now possible to see which students have reviewed Announcements in your Minerva modules and, for colleagues who utilise Blackboard Group Assignments, navigation is improved. Finally, the option for configuring Progress Tracking has moved to Module Settings.

PebblePad LTI 1.3 is now enabled for Minerva modules and organisations. The LTI allows the integration of PebblePad's tools and resources within the Minerva platform.

In the June update, there is a new Jumbled Sentence question in Blackboard Test, some Gradebook improvements and a new Discussion activity indicator.
There are also some updates to Annotate (the inline marking tool for Blackboard Assignment).

All modules due to run in 2025/26 have been created in Minerva and are now ready for population.

Staff no longer need to fill in the access to Noteable request via the IT website to access the system

Some students are finding that they cannot see their Turnitin grades in t

The University is closed on Monday 26 and Tuesday 27 May 2025 for the May Bank Holiday. Find out what to do if you need help with IT during this time.

Some students are finding that after submitting their Turnitin assignments, Minerva incorrectly shows the assignment as 'Unopened'. When opening the submission area, the assignment is still listed as submitted in Turnitin.

Our supplier has reported that Turnitin was affected by a service degradation which may have affected some users accessing Turnitin between 10:00am and 1:35pm on 21st May 2025.

Our supplier has reported that Turnitin is affected by a service degradation on which may be affecting some users accessing Turnitin.

The University, and the IT Service Desk, will be closed on Monday 5 May. Find out how to log a ticket or find self-help resources during this time.

PebblePad experienced unplanned downtime which affected services across the UK.

The University is closed from 17 April to 22 April 2025 inclusive for the April Bank Holiday. Learn about what IT support is available over this time.

We have received reports of issues affecting users accessing Minerva via Safari version 16.3. This may be related to older versions of the Apple operating system (OS) and the Safari browser.

Join us on Thursday 19 June 2025, 9.30am-1.00pm in Helix to be part of PebbleShare, our event to showcase the potential of PebblePad!

In the April update, there are changes to Gradebook to indicate whether students have reviewed assessment feedback, Group Assignments, and a new print option for Minerva Documents. There are also changes to Ally alternative formats in relation to maths notation.

An issue reported on the 18 March where module banner images were not loading has been resolved.

An upgrade to the Module catalogue has impacted existing module catalogue links in Minerva.

In the March update there are changes to rubrics in Blackboard Assignment, module settings, the AI Design Assistant tools and release conditions.

Sign up to a new workshop series starting on 21 February to explore and learn about podcasting.

The February update introduces changes to Blackboard Assignment, rendering of files, image options in Minerva Documents, Group creation, and the AI Design Assistant.

There is currently an issue where access to integrated items (e.g. Turnitin and Gradescope) are not being recorded.

Ally will undergo maintenance between 05:00 and 13:00 on Saturday 8 February 2025

As reported in December, there is currently an issue with the recording tool in Minerva. We have received reports of this not working correctly, specifically when adding recordings to feedback for Blackboard Assignments.

The January update introduces changes to how Minerva modules are made available to students. There are also changes to Gradebook, the AI Design Assistant and Conditional Release.

How to get support and find guidance between Monday 23 December and Wednesday 1 January 2025, when the University is closed.

Our supplier has reported that Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

The December update introduces an improvement to Learning Module navigation, new discussion posts and late assignment submissions are now easier to identify. There is also a fix to an accessibility issue with images in Minerva Documents.

Turnitin was affected by a service degradation which may have affected some users accessing Turnitin.

The November update introduces an improvement to the file submission process for Blackboard Assignment. There are also some changes to the Print Tests functionality and a new option to download the Activity Log. The Minerva Document content item was also recently updated.

Due to continuing data issues with the platform, resulting in inaccurate information being presented to staff and students, the University has found it necessary to withdraw access to StREAM@Leeds with immediate effect.

We invite all members of the teaching and learning community to join us in the evaluation stage of the tender process to procure a new lecture capture and multimedia management system.

Turnitin was affected by a service degradation on which may have affected some users accessing Turnitin.

Find out how the Digital Education Service gather feedback from staff and students on Minerva to ensure its continuous improvement.

Our supplier has introduced significant updates to Minerva Documents, providing enhanced options for content design and interactivity.

As a member of staff or student at Leeds, find out how you can access Box of Broadcasts (BoB), an on-demand TV and radio service specially designed for education.

An update on the issue identified yesterday with the University’s Lecture Capture system which may have resulted in the unintended disclosure of information.

We are investigating an issue with the University Lecture Capture system which may result in the recording of screens not intended for use.

The October update introduces a new option to have email notifications for followed Discussions. There are also updates to how leavers show in the Gradebook and AI options for Question Banks. Recently, a change to how module staff appear on the module content page has been made. A known issue with the Gradebook Overview is also resolved.

Padlet will be undergoing maintenance on Saturday 5 October between 2.00am – 5.00am GMT and will not be available during this time.

On Friday 27 September EDINA reported that Noteable is experiencing a service issue.

Top Hat will be discontinued on Tuesday 1 October 2024, meaning the last day you can access this platform is Monday 30 September.

FeedbackFruits, a digital tool designed for formative assessment, is now available for use throughout the University.

As previously shared in February 2024, following a review of our current online assessment systems, Top Hat is no longer available for staff or students to use.

The China Connect information service will be discontinued from 30 August 2024.

The University, and the IT Service Desk, will be closed on Monday 26 and Tuesday 27 August 2024.

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